阿里巴巴集团文化和价值观、领导团队、业务、阿里巴巴常见问题、投递须知、公告通知、职业FAQ常见问答
集团简介
二十多年的发展史也是不断突破的创新史
文化和价值观
使命
让天下没有难做的生意。
愿景
追求成为一家活102年的好公司。我们的愿景是让客户相会、工作和生活在阿里巴巴。
价值观
客户第一，员工第二，股东第三
因为信任，所以简单
唯一不变的是变化
今天最好的表现是明天最低的要求
此时此刻，非我莫属
认真生活，快乐工作
领导团队
蔡崇信
主席
吴泳铭
董事兼首席执行官
J. MICHAEL EVANS
董事兼总裁
武卫
董事
徐宏
首席财务官
蒋芳
首席人才官
俞思瑛
首席法务官
蒋凡
阿里电商事业群首席执行官
万霖
菜鸟集团首席执行官
樊路远
大文娱集团首席执行官
我们的业务
常见问题
企业信息
阿里巴巴集团的使命是什么？
我们的使命是“让天下没有难做的生意”。我们的创始人创办本公司是为了支持小企业发展。我们相信互联网能够创造公平的环境，让小企业通过创新与科技拓展业务，并更有效地参与中国及国际市场竞争。我们坚信专注于客户需求并为其提供解决方案（不论客户是消费者、商家或是企业），最终将引领我们的业务走向成功。
阿里巴巴集团于何时创立？
阿里巴巴集团由曾担任英语教师的马云与其他来自不同背景的伙伴共18人，于1999年在中国杭州市创立。公司起初主要经营网上批发贸易市场，让中国的小型出口商及创业者接触全球买家。
公司为什么命名为“阿里巴巴”？
我们的主要创始人马云觉得世界各地的人士也认识有关“阿里巴巴”的故事，而且大部份语言也存在类似的读音，因而将公司命名为阿里巴巴。电子商务是一门全球化的生意，所以我们也需要一个全球人士也熟悉的名字。阿里巴巴意谓“芝麻开门”，喻意我们的平台为小企业开启财富之门。
阿里巴巴集团的企业园区设在哪里？
我们的主营业务主要办公地点位于中国杭州市余杭区文一西路969号。
公众可以参观阿里巴巴集团的企业园区吗？
阿里巴巴集团的企业园区位于杭州市余杭区，目前不对外开放。
阿里巴巴集团的办公室位于哪里？
我们在许多国家和地区拥有办公室，包括中国内地、中国香港、新加坡和美国。此外，我们在多个国家运营数据中心，包括中国、印度尼西亚、马来西亚、澳大利亚、新加坡、阿拉伯联合酋长国、德国、英国、日本和美国。
阿里巴巴集团有多少名员工？
截至2024年12月31日，我们的员工总数为194,320人。
我们如何获得有关阿里巴巴集团的职位空缺资讯？
如欲获得有关我们的职位空缺资讯，请参见加入我们。
阿里巴巴集团如何帮助社会？
因着“让天下没有难做的生意”的使命，阿里巴巴集团一直以协助解决社会问题为己任。欲了解更多有关信息，请参见环境、社会及治理（ESG）。
业务信息
阿里巴巴的核心业务是什么？
阿里巴巴拥有两大核心业务：电商和云计算。
更多有关我们主要业务的资料，请参见我们的业务。
阿里巴巴集团的客户是谁？
我们的客户包括我们的交易市场上的买家和卖家，他们在该些平台上寻找对方、彼此选择并达成交易。买家可以免费使用我们的交易市场，而买家包括了随时随地在我们的零售市场上购物的消费者，以及通过我们的批发市场为自己的业务或为零售而采购产品的企业买家。卖家则可以使用我们的交易市场建立网上业务，并将产品和服务推广到数以亿计的消费者和其他企业。卖家包括了品牌商、零售商、批发商和制造商。我们也向不同类型的客户提供云计算服务，该些客户包括在我们的交易市场上经营业务的商家、系统集成商、移动客户端开发商及数字娱乐公司。
阿里巴巴集团所指的“阿里巴巴生态体系”是什么？
围绕着我们的平台与业务，一个涵盖了消费者、商家、品牌、零售商、第三方服务提供商、战略合作伙伴及其他企业的生态体系已经形成。我们在其中运营技术平台并制订平台规则，将各方参与者联系在一起，助力他们随时随地发现彼此、交流、交易及管理业务。我们将大部分的努力、时间和精力投入于提升这个生态体系的整体利益及平衡各个参与者的利益，更以这一生态体系的持续发展为己任。因此，我们将其称为“我们的生态体系”。我们的生态体系具有强大的自我强化网络效应，在惠及各个参与者的同时，各个参与者也帮助我们的生态体系成长和成功。
阿里巴巴集团业务如何增长？
以我们的环境、社会和治理责任（ESG）作为我们长期战略的基础，我们选择专注于消费、云计算和全球化三大战略领域，持续巩固我们的领先地位，并建设必要的战略核心能力。
ESG：ESG不仅为我们提供了更好去应对一系列全球性挑战的框架，也同时是阿里巴巴能够真正走向102年的基石。我们相信，唯有给社会带来更多积极变化，我们才能创造并维持一个盈利且向好的企业。作为平台公司的运营者，我们致力于在追求卓越业务的同时承担更大的责任。
消费：在中国，我们致力于满足消费能力和偏好各异的不同消费群体的多样化需求，通过建立明确且差异化的多维度消费应用矩阵，来满足大城市和欠发达地区、时间敏感度不同、收入水平和消费模式不同的消费者的各类需求，提升他们的钱包份额。
云计算：为更好把握企业数字化的巨大机遇，我们将持续加强我们在全球云服务提供商中的市场领先地位，并专注于通过提高运营效率、增强核心产品和技术，加深云钉一体的战略，实现高质量增长。
全球化：我们努力通过融入当地市场，为本地商家和合作伙伴提供帮助，并同时以我们在中国的供应链优势与跨境能力为支撑，为全球用户提供多样化的产品。此外，作为亚太地区最大的Iaas服务提供商，我们将继续建设全球范围内的云计算设施，并不断增强本地云的服务能力，尤其是在东南亚。
投资者信息
阿里巴巴集团是在什么时候上市的？在哪里上市？交易代码是什么？
阿里巴巴集团以美国存托股形式（每股美国存托股相当于八股阿里巴巴集团普通股）在2014年9月19日于纽约证券交易所上市，交易代码是BABA。阿里巴巴集团以普通股形式在2019年11月26日于香港联合交易所第二上市 ,在2024年8月28日转换为双重主要上市，股份代号是9988（港币柜台）及89988（人民币柜台）。
阿里巴巴集团的股息政策是怎样的？
请参考我们的股息政策。
股息政策.pdf
在美国上市的美国存托股和在香港上市的股份是否可以互换？
我们在美国上市的美国存托股和在香港上市的普通股可完全互相置换。在美国上市的美国存托股和香港上市的股份之间的置换，无论置换方向，在正常情况下，一般需要两个工作日的时间完成线上流程。这与其他美国和香港上市的股份置换机制一致。如需获知关于港股和美国存托股之间置换的流程和费用的进一步信息，请联系您的经纪公司。
美国存托股置换为香港上市股票的概述
投资者（包括机构投资者和零售投资者）将指示其经纪人通过花旗银行（drcerts@citi.com/citiadr@citi.com/drbrokerservices@citi.com） 将其在美国上市的美国存托股转换为港股，花旗银行在纽约担任存托人，在香港担任保管人；投资者将指定一个香港账户，将转换后的港股存入。总结而言，(i)经纪人将根据投资者的指示行事，并与纽约花旗银行（存托人）联系；(ii)纽约花旗银行将注销美国存托股，并指示其托管人（香港花旗银行）“提取”相关港股；(iii)香港花旗银行将把港股交付到投资者指定的香港账户。这些步骤在两个工作日内完成。
从香港上市的股票置换为美国存托股
过程与上述步骤相反。
我可以如何获取与投资者相关的阿里巴巴集团最新消息？
您可以于投资者关系页面订阅我们的电邮提示，以接收投资者相关的最新消息。
阿里巴巴集团如何发布公司通讯？我们如何请求印刷本？
根据香港联合交易所有限公司证券上市规则第2.07A条，阿里巴巴集团已采用以电子方式发布公司通讯之安排，该公司通讯是指阿里巴巴集团为向其任何证券持有人提供信息或提醒其采取行动而发布或将要发布的任何文件，包括但不限于(a)董事报告、年度账目以及审计报告副本和（如适用）财务摘要报告；(b)中期报告及（如适用）中期报告摘要；(c)会议通知；(d)上市文件；(e)通函；和(f)代表委任表格。
登记股东请参阅链接：
致登记股东之通知信函 – 以电子方式发布公司通讯之安排
登记股东适用之回条
非登记股东（即股份存放于中央结算及交收系统的人士或公司）请参阅链接：
致非登记股东之通知信函 – 以电子方式发布公司通讯之安排
非登记股东适用之回条
如对上述事宜有任何疑问，请致电阿里巴巴集团的香港股份过户登记处香港中央证券登记有限公司(852) 2862 8688查询。
财务报告
我可以如何取得阿里巴巴集团的年度报告？
您可以在此浏览阿里巴巴集团的2024财年年报（包括经审计财务报表）。我们也会根据普通股股东和美国存托股股东的要求，免费提供年报的印刷版。如有需要，请联系阿里巴巴集团投资者关系部：investor@alibaba-inc.com。
我可以如何知道阿里巴巴集团何时发布下一次财务业绩？
您可以在此查阅未来业绩公布日期，亦可以于投资者工具页面订阅我们的电邮提示，以接收最新消息。
阿里巴巴集团的财年何时结束？
我们的财年结束日是3月31日。
公司治理
谁是阿里巴巴集团的董事？
您可以在这里查阅阿里巴巴集团董事会的资料。
董事会
董事会成员
蔡崇信
主席
吴泳铭
董事兼首席执行官
J. Michael EVANS
董事兼总裁
武卫
董事
杨致远
独立董事
Wan Ling MARTELLO
独立董事
单伟建
独立董事
利蕴莲
独立董事
吴港平
独立董事
Kabir MISRA
独立董事
董事的提名、选举和解聘（英文）
Election of Directors
Our articles of association, as currently in effect or may be amended in accordance with its terms from time to time, provide that persons standing for election as directors at a duly constituted general meeting with requisite quorum shall be elected by an ordinary resolution of our shareholders, which requires the affirmative vote of a simple majority of the votes cast on the resolution by the shareholders entitled to vote who are present in person or by proxy at the meeting.
Classified Board
Our articles of association provide that our board of directors is divided into three groups designated as Group I, Group II and Group III with as nearly equal a number of directors in each group as possible.
The directors assigned to the different groups and their terms of office are as follows:
Group I
Joseph Tsai
Michael Evans
Irene Yun-Lien Lee
Until our 2027 annual general meeting of shareholders
Group II
Eddie Wu
Jerry Yang
Wan Ling Martello
Albert Kong Ping Ng
Until our 2025 annual general meeting of shareholders
Group III
Maggie Wu
Kabir Misra
Weijian Shan
Until our 2026 annual general meeting of shareholders
At each annual general meeting of shareholders, directors elected to succeed those directors of the group the term of which shall then expire shall be elected for a term of office to expire at the third succeeding annual general meeting after their election. Directors elected to a group the term of which has not then expired shall be elected for the remaining term of office of such group.
Size of the Board
Our articles of association provide that, unless otherwise determined by shareholders in a general meeting, our board shall consist of not less than seven directors. Our articles of association further provide that our board shall be comprised of no fewer than five directors. We have no provisions requiring the retirement of directors upon reaching any age limit.
The board of directors may expand the maximum number of directors on the board, subject to any maximum number to be determined from time to time by the shareholders at a general meeting.
Nomination of Directors
Nomination by Alibaba Partnership
Our articles of association provide that the Alibaba Partnership has the right to nominate such number of persons who shall stand for election as directors as may be required to ensure that directors nominated or appointed by the Alibaba Partnership shall constitute a simple majority of the total number of directors on our board of directors, with as equal a number of such nominated directors assigned to each group of directors as possible. If at any time our board of directors consists of less than a simple majority of directors nominated or appointed by the Alibaba Partnership for any reason, including because a director previously nominated by the Alibaba Partnership ceases to be a member of our board of directors or because the Alibaba Partnership had previously not exercised its right to nominate or appoint a simple majority of our board of directors, the Alibaba Partnership shall be entitled (in its sole discretion) to appoint such number of additional directors to the board as necessary to ensure that the directors nominated or appointed by the Alibaba Partnership comprise a simple majority of our board of directors. Our articles of association further provide that the Alibaba Partnership's nomination rights are conditioned on the Alibaba Partnership being governed by the partnership agreement, as may be amended in accordance with its terms from time to time.
Eddie Wu, Joe Tsai, Maggie Wu and Michael Evans are designated Alibaba Partnership nominees.
Nomination by Nominating and Corporate Governance Committee
The nominating and corporate governance committee of the board of directors has the right to determine the persons who shall stand for election as directors for the remainder of the places available for election to our board of directors.
Jerry Yang, Wan Ling Martello, Weijian Shan, Irene Yun-Lien Lee, Albert Kong Ping Ng and Kabir Misra are nominees of the nominating and corporate governance committee.
Appointment of Alternative Nominee; Vacancy
In the event that the appointment of any person standing for election as a director fails to be approved by a simple majority of votes cast at a duly constituted general meeting of shareholders, the party that nominated such person to stand for election shall have the power to appoint a different person to the board to be a director until the next annual general meeting of shareholders after such appointment. Such appointment shall become effective upon the nominating party giving a written notice (duly signed by the general partner of the Alibaba Partnership, or by majority of the members of the nominating and corporate governance committee, as the case may be) to our company, without the requirement for any further vote or approval by the shareholders or the board.
In the event of a casual vacancy on the board due to the resignation, death or removal of a director, the party that nominated or appointed such director shall have the right to appoint a person to the board to be a director until the next annual general meeting of shareholders after such appointment.
Removal of Directors
A director will be removed from office automatically if, among other things, the director (1) dies or becomes bankrupt or makes any arrangement or composition with his creditors generally; or (2) is found of unsound mind; or (3) resigns his office by notice in writing to our company.
In addition, so long as the Alibaba Partnership is governed by the partnership agreement as may be amended in accordance with its terms from time to time,
the directors nominated or appointed by the Alibaba Partnership are subject to removal, with or without cause, only by the Alibaba Partnership; and
any director nominated or appointed by the nominating and corporate governance committee may be removed for cause by a vote of the majority of the board of directors upon the recommendation of the nominating and corporate governance committee.
After such time, any director may be removed by ordinary resolution, with or without cause.
什么是阿里巴巴合伙人制度？谁是阿里巴巴集团的合伙人？
有关阿里巴巴合伙人制度以及现任合伙人的资讯，请参见阿里巴巴合伙人制度。
阿里巴巴合伙人制度（英文版）
Introduction
Since our founders first gathered in Jack Ma's apartment in 1999, they and our management have acted in the spirit of partnership. We view our culture as fundamental to our success and our ability to serve our customers, develop our employees and deliver long-term value to our shareholders. In July 2010, in order to preserve this spirit of partnership and to ensure the sustainability of our mission, vision and values, we decided to formalize our partnership as Lakeside Partners, named after the Lakeside Gardens residential community where Jack Ma and our other founders started our company. We refer to the partnership as the Alibaba Partnership.
We believe that our partnership approach has helped us to better manage our business, with the peer nature of the partnership enabling senior managers to collaborate and override bureaucracy and hierarchy. The Alibaba Partnership has a total of 26 members. The number of partners in the Alibaba Partnership may change from time to time due to the election of new partners, the retirement of partners and the departure of partners for other reasons.
Our partnership is a dynamic body that rejuvenates itself through admission of new partners each year, which we believe enhances our excellence, innovation and sustainability. Unlike dual class ownership structures that employ a high vote class of shares to concentrate control in a few founders, our approach is designed to embody the vision of a large group of management partners. This structure is our solution for preserving the culture shaped by our founders while at the same time accounting for the fact that founders will inevitably retire from the company.
Consistent with our partnership approach, all partnership votes are made on a one-partner-one-vote basis.
The partnership is governed by a partnership agreement and operates under principles, policies and procedures that have evolved with our business and are further described below.
Nomination and Election of Partners
The Alibaba Partnership elects new partners annually after a nomination process whereby existing partners propose candidates to the partnership committee as described below. The partnership committee reviews the nominations and determines whether the nomination of a candidate will be proposed to the entire partnership for election. Election of new partners requires the approval of at least 75% of all of the partners. Partners should be employees of Alibaba Group.
To be eligible for election, a partner candidate must have demonstrated the following attributes:
a high standard of personal character and integrity;
continued service with Alibaba Group for not less than five years;
a track record of contribution to the business of Alibaba Group; and
being a culture carrier who shows a consistent commitment to, and traits and actions consonant with, our mission, vision and values.
We believe the criteria and process of the Alibaba Partnership applicable to the election promote accountability among the partners as well as to our customers, employees and shareholders. In order to align the interests of partners with the interests of our shareholders, we require that each partner maintain a meaningful level of equity interests in our company during his or her tenure as a partner. Since a partner nominee must have been our employee for at least five years, as of the time he or she becomes a partner, he or she will typically already own or have been awarded a personally meaningful level of equity interest in our company through our equity incentive and share purchase or investment plans.
Duties of Partners
The main duty of partners in their capacity as partners is to embody and promote our mission, vision and values. We expect partners to be evangelists for our mission, vision and values, both within our organization and externally to customers, business partners and other participants in our ecosystem.
Partnership Committee
The partnership committee must consist of at least five but no more than seven partners, including partnership committee continuity members, and is currently comprised of Jack Ma, Joe Tsai, Lucy Peng, Xiaofeng Shao and Eddie Wu. The partnership committee is responsible for administering partner elections and managing the relevant portion of the deferred cash bonus pool, with any amounts payable to partners who are our executive officers or directors or members of the partnership committee subject to approval of the compensation committee of our board of directors. Either one or two partners may be designated as partnership committee continuity partners, and currently the partnership committee continuity members consist of Jack Ma and Joe Tsai. Other than partnership committee continuity members, the partnership committee members serve for a term of five years and may serve multiple terms. Elections of partnership committee members are held once every five years. Partnership committee continuity members are not subject to election, and may serve until they cease to be partners, retire from the partnership committee or are unable to discharge duties as partnership committee members as a result of illness or permanent incapacity. A replacement partnership committee continuity partner is either designated by a retiring or, as the case may be, the remaining, partnership committee continuity member. Prior to each election, the partnership committee will nominate a number of partners equal to the number of partnership committee members that will serve in the next partnership committee term plus three additional nominees less the number of the serving partnership committee continuity members. Each partner votes for a number of nominees equal to the number of partnership committee members that will serve in the next partnership committee term less the number of the serving partnership committee continuity members, and all except the three nominees who receive the least votes from the partners are elected to the partnership committee.
Director Nomination and Appointment Rights
Pursuant to our Articles of Association, the Alibaba Partnership has the exclusive right to nominate or, in limited situations, appoint up to a simple majority of the members of our board of directors.
The election of each director nominee of the Alibaba Partnership will be subject to the director nominee receiving a majority vote from our shareholders voting at an annual general meeting of shareholders. If an Alibaba Partnership director nominee is not elected by our shareholders or after election departs our board of directors for any reason, the Alibaba Partnership has the right to appoint a different person to serve as an interim director of the class in which the vacancy exists until our next scheduled annual general meeting of shareholders. At the next scheduled annual general meeting of shareholders, the appointed interim director or a replacement Alibaba Partnership director nominee (other than the original nominee) will stand for election for the remainder of the term of the class of directors to which the original nominee would have belonged.
If at any time our board of directors consists of less than a simple majority of directors nominated or appointed by the Alibaba Partnership for any reason, including because a director previously nominated by the Alibaba Partnership ceases to be a member of our board of directors or because the Alibaba Partnership had previously not exercised its right to nominate or appoint a simple majority of our board of directors, the Alibaba Partnership will be entitled (in its sole discretion and without the need for any additional shareholder action) to appoint such number of additional directors to the board as necessary to ensure that the directors nominated or appointed by the Alibaba Partnership comprise a simple majority of our board of directors.
In determining the Alibaba Partnership director nominees who will stand for election to our board, the partnership committee will propose director nominees who will be voted on by all of the partners, and those nominees who receive a simple majority of the votes of the partners will be selected for these purposes. The director nominees of the Alibaba Partnership may be partners of the Alibaba Partnership or other qualified individuals who are not affiliated with the Alibaba Partnership.
The Alibaba Partnership’s right to nominate or appoint up to a simple majority of our directors is conditioned on the Alibaba Partnership being governed by the partnership agreement in effect as of the completion of our initial public offering in September 2014, or as may be amended in accordance with its terms from time to time. Any amendment to the provisions of the partnership agreement relating to the purpose of the partnership, or to the manner in which the Alibaba Partnership exercises its right to nominate a simple majority of our directors, will be subject to the approval of the majority of our directors who are not nominees or appointees of the Alibaba Partnership and are “independent directors” within the meaning of Section 303A of the NYSE Listed Company Manual. The provisions relating to nomination rights and procedures described above are incorporated in our Articles. Pursuant to our Articles, the Alibaba Partnership’s nomination rights and related provisions of our Articles may only be changed upon the vote of shareholders representing 95% of the votes present in person or by proxy at a general meeting of shareholders.
Alibaba Partnership has not fully exercised its director nomination right. Our board of directors currently consists of ten members, six are independent directors nominated by our nominating and corporate governance committee, four are Alibaba Partnership nominees.
Current Partners
The following table sets forth the names, in alphabetical order by surname, and other information regarding the current partners of the Alibaba Partnership.
Name Gender Year Joined Alibaba Group
Current Position with Alibaba Group
Trudy Shan DAI
(戴珊) F 1999
Partner, Alibaba Partnership
Luyuan FAN
(樊路远) M 2007
Chairman and Chief Executive Officer, Digital Media and Entertainment Group
Yongxin FANG
(方永新) M 2000
President, Ele.me
Fan JIANG
(蒋凡)
M
2013
Co-Chairman and Chief Executive Officer, Alibaba
International Digital Commerce Group
Director, Taobao and Tmall Group
Director, Cainiao Smart Logistics Network Limited
Jane Fang JIANG
(蒋芳) F 1999
Group Chief People Officer
Director, Taobao and Tmall Group
Director, Cloud Intelligence Group
Director, Cainiao Smart Logistics Network Limited
Jiangwei JIANG
(蒋江伟) M 2008
Vice President, Cloud Intelligence Group
Zhenfei LIU
(刘振飞) M 2006
Co-Chairman, Local Services Group
Chairman, Amap
Jack Yun MA
(马云) † M 1999 Partner, Alibaba Partnership
Lucy Lei PENG
(彭蕾) † F 1999
Partner, Alibaba Partnership
Director, Local Services Group
Director, Alibaba International Digital Commerce Group
Xiaofeng SHAO
(邵晓锋) †
M 2005
Group Executive Vice President
Chairman, Group Risk Management Committee
Jie SONG
(宋洁) F 2000
Vice President, Alibaba International Digital Commerce Group
Lijun SUN
(孙利军) M 2002 Director-General, Alibaba Foundation
Judy Wenhong TONG
(童文红) F 2000
Partner, Alibaba Partnership
Director, Digital Media and Entertainment Group
Joseph C. TSAI
(蔡崇信) †
M 1999
Group Chairman
Chairman, Cainiao Smart Logistics Network Limited
Director, Taobao and Tmall Group
Director, Alibaba International Digital Commerce Group
Lin WAN
(万霖)
M
2014
Director and Chief Executive Officer, Cainiao Smart
Logistics Network Limited
Lei WANG
(王磊) M 2003
Senior Vice President, Cloud Intelligence Group
Winnie Jia WEN
(闻佳) F 2007
President, Group Public Affairs
Director, Digital Media and Entertainment Group
Maggie Wei WU
(武卫) F 2007
Group Director
Director, Digital Media and Entertainment Group
Eddie Yongming WU
(吴泳铭) †
M 1999
Group Director and Chief Executive Officer
Chairman and Chief Executive Officer, Taobao and Tmall Group
Chairman and Chief Executive Officer, Cloud Intelligence Group
Director, Local Services Group
Director, Alibaba International Digital Commerce Group
Zeming WU
(吴泽明) M 2004
Group Chief Technology Officer
Deputy Head of Alibaba DAMO Academy
Co-Chairman, Local Services Group
Chairman, Ele.me
Director, Taobao and Tmall Group
Director, Cloud Intelligence Group
Sara Siying YU
(俞思瑛) F 2005
Group General Counsel
Director, Digital Media and Entertainment Group
Yongfu YU
(俞永福) M 2007
Partner, Alibaba Partnership
Jeff Jianfeng ZHANG
(张建锋) M 2004
Head of Alibaba DAMO Academy
Daniel Yong ZHANG
(张勇)
M 2007
Partner, Alibaba Partnership
Jessie Junfang ZHENG
(郑俊芳) F 2010
Director and Chief Risk Officer, Cloud Intelligence Group
Shunyan ZHU
(朱顺炎) M 2014
Chairman, Alibaba Health
Director, Local Services Group
† Member of the partnership committee.
Compensation
Our board of directors, acting on the recommendation of our compensation committee, approves an annual cash bonus pool for our management, calculated based on a percentage of our adjusted pretax operating profits. Once the annual cash bonus pool is calculated, our compensation committee determines the proportion allocated and payable to our management for the year, and approves the amount of individual cash bonus payable to our executive officers and directors and members of the partnership committee. The remaining portion of the annual cash bonus pool is available for the partners and may, upon the approval of our compensation committee, be deferred, and used as determined by the partnership committee, with any amounts payable to our executive officers or directors or members of the partnership committee individually be also subject to approval of the compensation committee of our board of directors.
The board, acting on the recommendation of our compensation committee, may determine the remuneration to be paid to non employee directors. We do not provide employee directors with any additional remuneration for serving as directors other than their remuneration as our employees. Pursuant to our service agreements with our directors, neither we nor our subsidiaries provide benefits to directors upon termination of employment. We do not separately set aside any amounts for pensions, retirement or other benefits for our executive officers, other than pursuant to relevant statutory requirements. Management members who are partners of the Alibaba Partnership may receive retirement payments from the deferred portion of the annual cash bonus pool available to the Alibaba Partnership.
Retirement and Removal
Partners may elect to retire from the partnership at any time. All partners except continuity partners are required to retire upon reaching the age of sixty or upon termination of their qualifying employment. Jack Ma and Joe Tsai are designated as continuity partners, who may remain partners until they reach the age of seventy (and this age limit may be extended by a majority votes of all partners), elect to retire from the partnership, die or are incapacitated or are removed as partners. Any partner, including continuity partners, may be removed upon the vote of a simple majority of all partners present at a duly-called meeting of partners for violations of certain standards set forth in the partnership agreement, including failure to actively promote our mission, vision and values, fraud, gross misconduct or gross negligence. As with other partners, continuity partners must maintain the shareholding levels required by us of all partners as described below. Partners who retire from the partnership upon meeting certain age and service requirements may be designated as honorably retired partners by the partnership committee. Honorably retired partners may not act as partners, but may be entitled to allocations from the deferred portion of the annual cash bonus pool described below as post-retirement payments. Continuity partners will not be eligible to receive allocations from the annual cash bonus pool if they cease to be our employees even if they remain partners, but may be entitled to receive allocations from the deferred bonus pool if they are honorably retired partners.
Restrictive Provisions
Under our Articles of Association, in connection with any change of control, merger or sale of our company, the partners and other holders of our ordinary shares shall receive the same consideration with respect to their ordinary shares in connection with any of these types of transactions. In addition, our Articles provide that the Alibaba Partnership may not transfer or otherwise delegate or give a proxy to any third‑party with respect to its right to nominate directors, although it may elect not to exercise its rights in full. In addition, as noted above, our Articles also provide that the amendment of certain provisions of the Alibaba Partnership agreement relating to the purpose of the partnership or the manner in which the partnership exercises its rights to nominate or appoint a majority of our board of directors will require the approval of a majority of directors who are not appointees of the Alibaba Partnership and are “independent directors” within the meaning of Section 303A of the NYSE Listed Company Manual.
Amendment of Alibaba Partnership Agreement
Pursuant to the partnership agreement, amendment of the partnership agreement requires the approval of 75% of the partners in attendance at a meeting of the partners at which not less than 75% of all the partners are in attendance, except that the general partner may effect certain administrative amendments. In addition, certain amendments relating to the purposes of the Alibaba Partnership or the manner in which it exercises its nomination rights with respect to our directors require the approval of a majority of our independent directors not nominated or appointed by the Alibaba Partnership.
Alibaba Group Equity Interest Holding Requirements for Partners
Each of the partners holds his or her equity interests in our company directly as an individual or through his or her affiliates. Each partner is required to enter into share retention agreement with us. These agreements provide that a period of three years from the date on which a person becomes a partner, which ranges from January 2014 to June 2023 for our existing partners, we require that each partner retain at least 60% of the equity interests (including shares underlying vested and unvested awards) that he or she held on the starting date of the three‑year period. Following the initial three‑year holding period and for so long as he or she remains a partner, we require that the partner retain at least 40% of the equity interests (including shares underlying vested and unvested awards) that he or she held on the starting date of the initial three‑year holding period. Exceptions to the holding period rules described in the share retention agreements must be approved by a majority of the independent directors.
Weighted Voting Rights (WVR) Structure
We have one class of Shares, and each holder of our Shares is entitled to one vote per Share. Pursuant to our Articles of Association, the Alibaba Partnership has the exclusive right to nominate or, in limited situations, appoint, up to a simple majority of the members of our board of directors. These rights are categorized as a weighted voting rights structure, or WVR structure, under the Hong Kong Listing Rules. As a result, we are deemed as a company with a WVR structure.
阿里巴巴集团的管理团队包括了哪些成员？
您可以在这里查阅阿里巴巴集团领导团队的资料。
领导团队
蔡崇信
主席
吴泳铭
董事兼首席执行官
J. MICHAEL EVANS
董事兼总裁
武卫
董事
徐宏
首席财务官
蒋芳
首席人才官
俞思瑛
首席法务官
蒋凡
阿里电商事业群首席执行官
万霖
菜鸟集团首席执行官
樊路远
大文娱集团首席执行官
谁是阿里巴巴集团的审计师 ？
阿里巴巴集团主要的外部审计师为普华永道。
哪里可以找到更多有关阿里巴巴集团公司治理的资料？
您可以在这里找到有关阿里巴巴集团公司治理的资料。
联络信息
我可以联络谁查询投资者相关的问题？
如果您在此网站找不到需要的阿里巴巴集团资料，您可以联系我们。
https://www.alibabagroup.com/investor/contact-ir
我们如何联络阿里巴巴集团的客户服务团队？
阿里巴巴集团经营多项不同业务，每个业务团队有各自的客户沟通渠道，有关详情请参见相关业务网站。
职业
阿里巴巴集团旗下各业务集团和公司各自进行自主招聘，您可直接点击进入各集团/公司的招聘官网，选择您感兴趣的岗位投递。
一起打开有意思的未来！
An exciting future，together！
阿里巴巴控股集团
点击前往招聘官网
阿里巴巴控股集团旗下有六大业务集团和若干业务公司。阿里巴巴控股集团不仅有力支撑协调各业务集团发展，更是新技术的发现者和推动者，创新业务孵化的大本营，创造更多价值增量。
六大业务集团
点击进入各招聘官网，搜索更多岗位
阿里云
阿里云创立于2009年，是全球领先的云计算及人工智能科技公司。
淘天集团
拥有淘宝/天猫/1688/闲鱼等商业品牌，通过天猫国际/淘宝直播/天猫超市/淘宝买菜/阿里妈妈等业务，提供一站式消费及生活服务。
本地生活集团
本地生活集团包含到家业务饿了么以及到目的地业务高德地图。
阿里国际数字商业集团
包含阿里巴巴国际站 /速卖通 /Lazada/ Trendyol/ Daraz等电商平台，旨在促进全球数字商业。
菜鸟集团
菜鸟成立于2013年，是一家客户价值驱动的全球化产业互联网公司。
阿里大文娱集团
包含优酷/阿里影业/大麦/淘票票,覆盖多元文化娱乐领域，推动数字技术与优质内容融合。
更多业务公司
点击进入各招聘官网，搜索更多岗位
阿里健康
斑马智行
橙狮体育
钉钉
达摩院
飞猪旅行
盒马
灵犀互娱
平头哥
通义实验室
亚博科技
智能互联
智能信息
薪酬福利
成长发展
文化氛围
投递须知
阿里巴巴控股集团聘用流程和原则
同学你好，欢迎你！一段全新，有意思的旅程正待开启！
求职的过程无疑是容易让人感到忐忑和焦虑的，但我们希望您在阿里巴巴控股集团能够收获一段不错的求职体验，最终成为我们共同走向未来的同路人。在阿里，工作伙伴之间互相称呼为同学，同学之间没有职级的区别，包容所有彼此的差异，氛围平等又包容，所以不论您的性别、年龄、个人情况、民族、国籍、宗教信仰和以往教育和工作背景，不管您希望应聘什么部门、岗位，您的职级如何，我们也都希望您和其他应聘者一样，能获得同样的信息和资源，也能都获得平等、透明、友善的招聘体验。
“因为信任，所以简单。”是阿里巴巴的价值观之一，我们相信简单、直接，同学之间彼此信任，这是我们走向未来必须要秉持的原则之一。招聘流程是我们和您建立沟通和合作的第一步，我们也希望通过这个过程，能够让您感受到在阿里工作的真诚、平等、多元和包容，感受到阿里正为了打造一个能够为员工提供有意思的工作环境所做出的努力。
无论你是二次元“重度患者”、手不释“猫”的铲屎官，还是户外运动的忠实爱好者……在阿里，你总能收获把兴趣变成工作的体验。阿里多样化的业务，汇聚了来自全球各地的优秀人才。他们从不局限于小小的工位上，问题来自哪里，就去哪里解决问题，真正去经历，才可以做点有意思的事！欢迎你来探索我们的多元生态和业务场景，发现实现自我的更多种可能。
为了减少您在阿里巴巴控股集团求职过程中的可能的疑虑，我们也用图文的形式，详细介绍每一个流程，同时也提供一些建议供您参考。
同时，如果您有任何在后续招聘流程当中的疑问，都可在校招官网右侧浮窗咨询小招君（含人工问答）哟~（工作时间：周一至周五，9:30-12:00,13:30-17:30）
我们的招聘流程
1自我探索
2职位搜索
3撰写简历
4网申和内推
5面试
6录用决定和录用通知书
自我探索
准备好踏上有意思的阿里巴巴控股集团旅程了吗？在见面之前，我们也希望您可以关注自身，做更多的自我探索，以便您可以在阿里控股集团找到一份与您的能力、经验、个性和职业愿景更匹配的工作，也让您的未来职业发展更加顺利。
我们希望，您在控股集团的工作和生活能够活色生香，也能在真正感兴趣，并且擅长的领域实现最多的职业成长，所以在开始申请职位之前，可以花些时间思考以下几个问题：
●在您过往的工作和学习经验当中，您是否了解什么是自己感兴趣的内容？
●您过往的工作和学习历程中，有什么事是您觉得非常有价值的？为什么？
●介绍一下您合作过的最佳团队，是什么让您对这次经历印象格外深刻？
现在，不妨回顾一下过去。想想您的经历中您认为最有意思、最有意义的部分，然后综合考虑这些部分，为下一阶段的职业发展制定规划。
职位搜索
对您自己想要的和想要在控股集团收获的东西有较清晰的认知，能够帮助您更有针对性地来了解控股集团的工作，并寻找到您最适合的岗位。在投递前，我们希望能提供足够的信息，让您对我们有更多的了解，从而申请合适的职位。
欢迎访问我们公司和招聘官网，查看社会招聘和校园招聘的相关内容，查看业务介绍，您也可以看看“阿里巴巴集团招聘”微信公众号和B站，更全方位了解阿里巴巴，以确保您将担任的职位能够让我们双方实现共赢。所以，先去看看这些内容吧。我们在这里等你哦。
现在，您应该对我们有了更好的了解，并且更清楚地知道控股集团的哪个部门和职位看起来最适合您。
撰写简历
在准备投递岗位前，您需要准备一份最新的简历。除了在简历中添加进最近的一段工作经历之外，为了您可以在应聘过程中更加自如，以下这些是我们在您更新、或撰写简历上的一些小建议：
●仔细阅读您希望申请的职位介绍详情和要求，在您的工作经历中，直接反映出您符合职位要求的特质，并提供相关数据加以佐证。
●具体举例说明您参与过或管理过的个人或小组项目，说明您在其中担任的角色、项目完成的方式和最终的项目的结果。
●如果您曾经管理过团队，那么您也可以通过简历体现一些细节，比如您的团队规模，您的工作职责范围是什么。
●如果您是是临近毕业的学生，或是工作经验有限，您也可以提供您在学校参与过的相关项目或课程，让我们也能更好了解您的背景。
●内容可以简单直接，明确，并显示您和申请的职位要求相关的特质即可。
网申和内推
我们有网申和员工内推两个投递渠道，同一职位只需选择其中一个渠道投递即可，不用重复投递。
您可使用社招和校招页面的职位栏，使用筛选项选择您希望从事的领域，期望的工作地点等。
如果没有应聘成功，也不用气馁。求职是互相选择和匹配的过程，并非您的技能或资质不符合要求，您可以日后继续申请其他职位。
您也可以选择您认识的阿里巴巴控股集团员工进行内推，通过他们更好的了解阿里巴巴控股集团的日常工作和生活情况。
面试
在申请后，如果HR团队成员认为您的情况和所申请的岗位要求较匹配，就会推进您进入后续招聘流程。
虽然各个岗位根据要求和团队的不同，在流程上可能略有不同，但是无论您申请的是什么岗位，基本原则是一致的。以下我们列举了在招聘过程中，可能会用来评估应聘同学的方式，并不一定在您的应聘过程中都会采用，供参考。
测评：提交简历后，根据不同职位要求，可能会收到在线测评的邮件
笔试：提交简历后，根据不同职位要求，可能会收到在线笔试的邮件，内容例如编程题。
面试：我们会根据情况安排线上或线下的面谈，面试流程可能会有多轮，涉及到平级，业务主管，和招聘HR等，让您有机会可以更好地了解我们和未来的团队。我们在面试过程当中，也会评估您的技能、经验以及是否适合相应的职位。
录用决定和录用意向书
面试结束后，我们会综合评估您在申请职位时提供的信息和您在面试中的表现，考虑多方意见，如果我们认为您是相应职位的最佳人选，我们会向您发出录用意向书。我们的HR团队会向您介绍薪酬、福利等事宜，如果您接受这份工作后，您就成为一名控股集团新同学啦！阿里巴巴控股集团，期待您的加入！
阿里巴巴控股集团春季2026届实习生招聘正式启动！
一、招聘对象
在2025年11月1日-2026年10月31日期间毕业的同学。
中国大陆（内地）以毕业证为准，中国港澳台及海外地区以学位证为准。
二、岗位方向
研发类 算法类 计算类 安全类 产品类 设计类
三、工作地点
杭州、北京、上海
四、简历投递通道
方式一：网申
登录阿里巴巴控股集团校园招聘官网，点击【26届实习生招聘】下方的【立即申请】，即可在线投递简历。
方式二：内部推荐
第一步：将你的简历发送给阿里的师兄/师姐，请TA帮你完成内推 or 扫描TA的内推二维码；
第二步：接受内推后，该意向会加入你的意向单并默认为你的第一意向；同时，你需要到官网选择其他意向加入意向单；
第三步：从意向单中选择另外1个意向，和内推意向一起投递。
【温馨提示】每位同学仅有1次投递机会，共可投递2个意向，可从以上方式中选择一种进行投递。投递成功后，不可修改意向职位及部门，请务必谨慎选择。
四、应聘流程
网申/内推——测评&笔试（部分职类）——面试——发放offer
【温馨提示】
1、在线笔试：
（1）若投递多个方向的职类（工程研发类/算法类/数据研发类），则在简历流转过程中需完成对应职类的笔试，即需参加多次在线笔试；
（2）每位同学在单个职类方向下只有一次笔试机会；
（3）涉及笔试的职类明细及笔试场次安排等信息请参考官网笔试公告。
2、测评：
测评将在简历评估通过后进行，测评链接7天内有效，收到后请尽快完成。
五、咨询渠道
方式一：点击校招官网右下角“小招君”进行咨询
方式二：拨打校园招聘热线：0571-28285927 （服务时间：工作日9:00～18:00）
方式三：邮件联系 campus-hr@alibaba-inc.com
FAQ常见问答
简历投递
Q：我可以通过哪些方式投递简历呢？
A：
方式一：网申
登录阿里巴巴控股集团校园招聘官网，找到投递批次，点击【立即申请】，即可在线投递简历。
方式二：内部推荐
第一步：将你的简历发送给阿里的师兄/师姐，请TA帮你完成内推 or 扫描TA的内推二维码；
第二步：接受内推后，该意向会加入你的意向单并默认为你的第一意向；同时，你需要到官网选择其他意向加入意向单；
第三步：从意向单中选择另外1个意向，和内推意向一起投递。
Q：招聘的时间安排是什么？
A：笔试时间：简历评估通过后即可参加笔试，请关注招聘官网笔试公告及邮件通知；
测评时间：简历评估通过后即可参加测评，请关注短信/邮件通知；
面试时间：各部门进度不同，面试前部门通常会通过邮件或电话进行邀约；具体面试进度请以【个人中心】-【我的应聘】-【进行中】展示的信息为准。
offer 发放时间：各部门进度不同，请关注部门邮件通知。
Q：我可以投递几个职位？
A：每位同学有且仅有一次投递机会，可从网申或内推中选择一种形式进行投递。投递时最多可投递2个不同的意向，每个意向可选择一个部门的一个岗位。
如果你选择接受调剂，可能会获得额外应聘机会。
Q：简历投递后，我可以修改投递的职位吗？
A：每个同学只有一次投递机会，职位投递成功后，不可修改意向职位及部门，请务必谨慎选择。
Q：简历投递时，意向单有什么作用？
A：在确认投递意向的过程中，可将你感兴趣的职位和部门加入意向单进行比较，最终可从意向单中选择2个意向一起投递。
Q：我想了解下我意向城市下在招的职位及部门？
A：可以在工作地点栏筛选你的意向城市，筛选之后，就会显示所有职位及部门。此外，每个招聘职位里都有工作地点的相关说明，你可以仔细阅读职位描述。若想了解更多城市工作信息，可前往官网-工作城市页面查看。
Q：招聘对学历和所学专业有具体要求吗？
A：对于应聘同学的学历和所学专业没有限制，但不同的职位对人才的要求会有所不同，具体可参看你心仪职位的职位要求，符合要求的同学都可以投递相应职位。
Q: 填写简历时有哪些注意事项？
A：请确保手机号、个人邮箱及证件信息填写正确，后续我们可能会通过手机号/邮箱推送应聘通知，如笔试/测评/面试安排/应聘结果等。此外，建议你完整填写简历信息，让面试官可以更全方面了解你。
Q：我可以修改自己的简历吗？修改后，面试官可以看到我最新的简历吗？
A：登录阿里巴巴控股集团校园招聘官网，点击【个人中心】-【我的简历】-【编辑】，即可对你简历进行更新，后台会同步更新。 *建议首次提交简历时，就尽量完善自己的简历信息。
Q：如何查询我的应聘进度和结果？
A： 点击【个人中心】-【我的应聘】，可实时查看最新的应聘进展。
Q：我的应聘停留在某一个状态下很长时间了，是否说明流程结束了？
A：如果在【我的应聘】-【进行中】仍有你的应聘记录，则说明流程尚未结束，请耐心等待后续通知。
Q：如果已经投递了【25届应届生招聘】或【项目制实习生】项目，还可以投递此次2026届实习生招聘吗？
A：不可以，同一时间仅可投递一个应聘批次。若您想投递【2026届实习生招聘】，可以联系小招君终止原来的应聘批次后再投递。
Q：投递后，还能修改意向工作城市吗？
A：已经投递后不可以修改意向工作城市。请在投递前确认好你的意向工作城市，系统会按照你的的意愿进行匹配，请务必谨慎填写。
Q：投递了两个志愿，但是个人中心为什么只能看到一个？
A：投递后流程将按照您投递时的意向顺序进行，个人中心只显示您目前进行中的流程和已结束的流程。
如有更多问题，请邮件联系campus-hr@alibaba-inc.com
内推
Q：我该如何获得阿里巴巴控股集团的内推机会？
A：将你的简历发送给阿里控股集团的师兄/师姐，请TA帮你完成内推 or 扫描TA的内推二维码，即可获得内推机会。
Q：参加内推有什么作用？
A：内推人可以内推至指定部门，在你接受内推后，简历会直达至内推人指定的部门，加速流程。
Q：如果我已经在官网自主投递过简历，我还可以申请内推吗？
A：若你已经自主投递，将无法接受内推。内推和网申都是投递的方式，两者只能选择一个。
Q：内推人给我推荐了多个意向，为什么我只能接受一个？
A：内推仅针对你的第一意向，接受内推后，你需要到官网选择其他意向，并在意向单中选择含内推意向在内的两个意向一起投递。
Q：我收到内推邀请，发现内推人只给我指定一个意向，我自己还可以添加其余意向吗？
A：可以的，每个同学最多可以投递两个意向，接受内推后，内推会作为你的第一意向，如有其他意向选择，可在官网选择其他意向后一起投递。
Q：如何确认我已经被内推成功了？
A：如果内推成功，在【个人中心】-【我的应聘】中，会显示***（内推人真实名字）推荐。
Q：内推人可以帮我内推到他指定的部门吗？
A：可以的，内推人在内推时可选择具体部门。
Q：内推人内推时显示“候选人已在应聘流程中，无法内推”怎么办？
A：请确认你是否已接受其他人内推或已自主投递，若有，将无法再次接受内推。每位同学仅有一次投递机会。也可进一步联系小招君人工客服核实原因。
Q：内推人表示已经内推了我，但是我没有收到内推邀请邮件？
A：请让你的内推人确认是否正确填写你的邮箱；如果填写有误，可请内推人重新发送邀请到正确的邮箱。
Q：我最多可以接受几个内推人的内推？
A：每个同学只能接受一次内推，无法同时接受多人的内推。
笔试
Q：我可以在哪里看到完整的笔试安排？
A：笔试安排都会在官网公告里公布， 可以在官网笔试公告查看。
Q：我是否需要参加笔试？
A：如果你收到笔试通知邮件，或在【个人中心】-【我的应聘】看到笔试入口，则需要参加笔试，请选择最近的场次参加，以免影响应聘进度。
注：
1、大多数技术职位需要参加集中在线笔试，具体笔试安排可见阿里巴巴控股集团校招官网在线笔试公告。
2、如果你投递了多个类型的职位（工程研发类/算法类/数据研发类），则在简历流转过程中需要完成对应职类的笔试，即需完成多次笔试。
3、具体笔试要求请以实际收到的邮件通知为准。
Q：我投递的是技术类岗位，为什么我没有收到笔试通知呢？
A：可以参考校招官网笔试公告详情，查看自己投递的职位是否需要参加笔试。
*从海外官网投递简历的同学笔试邮件会有延时，一般会在3个工作日内收到笔试邮件。
Q：在我应该参加的笔试时间场次里，我没有做完笔试怎么办？
A：一旦点击【开始答题】按钮，即视为已参加本场笔试，系统开始倒计时。如在规定时间内没做完，系统会自动保存你之前已经保存的内容，自动提交答卷。
*每位同学只有一次笔试作答机会，无法补考。
Q：我不小心笔试迟到了，我的作答时间会减少吗？
A：笔试时间及场次是固定的，笔试迟到相应的作答时间也会减少，请同学准时参加。
Q：错过此次笔试，还能再参加笔试吗？
A：建议同学收到笔试通知后，尽量按时参加。如果未按时参加笔试，可自动顺延至下一场，请耐心等待邮件或短信通知，关注校招官网在线笔试公告，选择合适时间参与笔试。
Q：笔试没有发挥好，可以再次申请笔试机会吗？
A：不可以，同一类型的职位只有一次作答机会。
Q：我已经完成了笔试，多久才可以收到面试通知呢？
A：各部门进展不同，你可以点击【个人中心】-【我的应聘】，查看最新的应聘进展。
Q：如何查看笔试成绩？
A：笔试成绩作为应聘的参考维度，我们暂时不开放笔试结果查询。
测评
Q：在线素质测评是必须要做的吗？
A：是的，测评链接7天内有效，请尽快完成。
Q：为什么我没有收到测评邮件？
A：测评会在你的简历评估通过后自动触发，请确认简历投递时填写的邮箱是否正确；若未收到测评邮件，你可以通过点击【个人中心】-【我的应聘】-【测评】进入，及时完成测评。
*海外官网投递简历的同学，测评邮件和系统测评入口会有延时，一般24小时之内会收到邮件和系统入口开放。
Q：测评可以重新做吗？
A：每个同学只有一次测评机会，请充分准备后进行测评。
Q：完成测评需要多长时间？
A：建议预留40分钟时间完成测评。
Q：我该如何查看测评结果？
A：测评结果作为应聘的参考维度，我们暂时不开放测评结果查询。
面试
Q：面试流程是怎样的？
A: 一般流程为：初面－二面－HR面，根据具体情况可能会适当增加面试流程。
Q：我错过了面试官的电话怎么办？
A: 不用担心，如果错过首次来电，面试官会再次联系你的，请务必留意近期来电；如果多次错过了面试电话，请与小招君人工客服取得联系，我们会帮你反馈。
Q：我可以在哪里查看我的面试结果？
A：关注个人中心的状态即可，最新的面试结果会第一时间更新在个人中心，请密切关注。
Q：什么时候安排面试？
A：你可以点击【个人中心】-【我的应聘】，实时查看最新的应聘进展。如果在【进行中】仍有你的应聘岗位，则说明流程尚未结束，请耐心等待后续通知。 我们也可能通过邮件或电话同步你的面试安排，请密切关注。
Q：我想调整面试时间或面试形式，应该联系谁呢？
A：你可以通过联系面试通知短信或邮件中的面试安排人进行修改，若无法联系，也可以联系校招官网的小招君人工客服帮您反馈。
Q：流程中显示“已流转”是什么意思？
A：【已流转】是系统关注到之前应聘的部门长时间没有更新您的应聘流程，为了加快应聘进度，所以根据你的意愿&匹配度，将简历流转至下一个部门。
答疑咨询
Q: 在应聘过程中遇到问题如何咨询？
A：方式一：点击阿里控股校招官网右下角“小招君”机器人进行咨询
方式二、拨打校园招聘热线：0571-28285927 （服务时间：工作日9:00～18:00）
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