Our company
“What would you like the power to do?”
At Bank of America, we ask this question every day of all those we serve. It is at the core of how we live our values, deliver our purpose and achieve responsible growth. By asking this question, we continue to learn what matters most to our clients, our employees and our shareholders. It helps us start a conversation centered on our commitment to use our capabilities to help those we serve be successful. Because we recognize that we can only be successful when the individuals, companies, communities and employees we serve are able to reach their vision of success.
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Responsible growth
We are delivering on our purpose to help make financial lives better through our focus on responsible growth.
Our commitment to responsible growth is resolute, and has four tenets:
We have to grow — no excuses.
We have to be client focused.
We have to grow within our risk framework.
And, our growth must be sustainable, which has three elements: driving operational excellence, being a great place to work for our teammates and sharing our success with our communities.
By driving responsible growth, we deliver returns to our clients and shareholders and help address society’s biggest challenges.
Delivering responsible growth
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.
We’ve transformed Bank of America into a simpler, more efficient company that combines two crucial areas: growing the economy while creating tangible value for our business,
our clients and the communities we serve. We’re helping create jobs, develop communities, foster economic mobility and address society’s biggest challenges around the world.
People in meeting
We must grow and win the market — no excuses
The first tenet of responsible growth is that we have to grow, no excuses.
Our eight lines of business are focused on delivering one company, deepening client relationships and developing new relationships.
We must grow with our customer-focused strategy
We serve three groups of customers — people, companies and institutional investors. In the U.S. we serve all three customer groups, and outside the U.S. we serve larger companies and institutional investors.
As we look across our businesses and the clients they serve, we have a leading set of capabilities in every area where we operate. That is the power of this company; that is the strength of the model and the balance we are striking to ensure we are doing all we can for our customers and clients, while optimizing our balance sheet to perform efficiently with the post-crisis regulations.
Woman listening
We must grow within our risk framework
Managing risk well is foundational to responsible growth. It contributes to the strength and sustainability of our company for the future, and it supports the work we do today to serve our customers, clients, communities and shareholders.
Everyone has a role to play in managing risk. It’s about understanding the risks and reward in all we do to ensure we’re there for our customers, clients, communities and shareholders –in good and bad times. All employees are responsible for proactively managing risk as part of their day-to-day activities through prompt identification, escalation and debate of risks.
Maintaining intellectual curiosity and identifying new risks is fundamental to understanding all the ways we can win or lose. The risks we face change and develop over time, and understanding new risks as they develop is a key part of our business processes.
We must grow in a sustainable manner
We must ensure our growth is sustainable. This requires progress across three dimensions: driving operational excellence, being a great place to work for our teammates and sharing our success with our communities.
Driving operational excellence
Operational excellence is a process of continuous improvement that generates savings and efficiencies that we can then reinvest. By improving the way we serve clients, streamlining our internal processes and creating other efficiencies that stem from the thousands of ideas our teammates generate each year, we are able to invest in our team, our capabilities, our client experience and our communities and shareholders.
Great place to work
This includes being a diverse and inclusive workplace, attracting and developing talent, recognizing and rewarding performance, and supporting our employees’ physical, emotional and financial wellness.
Sharing our success
That includes all we do to drive progress on societal priorities, including those that are broadly defined in the United Nations Sustainable Development Goals. We do this through our sustainable finance efforts, our philanthropy, and how we manage our own activities and expenses.
Business practices
Part of driving responsible growth is maintaining strong guidelines for business practices and professional and personal conduct that all employees, and anyone who acts on our behalf, are expected to adopt and uphold. This translates into the actions we take as we engage with customers, clients, shareholders, suppliers and each other.
Our responsible business practices have a direct, positive impact on two areas critical to our growth: our strength and stability as a global financial institution; and our capacity to meet the financial needs of our clients in all phases of their lives.
Women talking
Client focus
We want to be a company that people want to do business with. Throughout our eight lines of business, we look for ways to better serve our clients’ needs in a way that upholds the highest ethical standards. We know our clients expect exceptional experiences however they choose to interact with us, and we invest in our people to help us best deliver for those we serve.
Man in suit
Governance
Building and maintaining trust for our clients, employees and shareholders is at the heart of governance at Bank of America. Delivering responsible growth requires an experienced, independent board of directors, skilled management, and clear and effective governance practices.
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Risk management
At Bank of America, our success relies on the intellectual curiosity and sound judgment of every employee across the company. That’s why, no matter where we work in the organization, managing risk well is foundational to fulfilling our purpose and values –and to driving responsible growth.
What we offer
Bank of America is one of the world’s leading financial institutions, serving individuals, small- and middle-market businesses, large corporations, and governments with a full range of banking, investment management and other financial and risk management products and services.
Guided by our clients’ goals
From saving for a down payment on a major purchase, to planning for and living in retirement, to funding a college education, people make dozens of financial decisions every day.
At Bank of America, we are committed to ensuring our policies, products and programs all align to our purpose of making financial lives better for those we serve.
We have done this in part by creating simple, safe, transparent and easy-to-use financial solutions that give people greater control of their finances. When individuals feel financially secure and are able to achieve their financial goals, communities are made stronger.
Man smiling in office
Relating locally and working globally
From small towns to sprawling urban centers and everywhere in between, our customers and their lives are as varied as their locations. They’re in every stage of life, pursuing every type of financial growth—and we help them build the financial future they want. We relate to them as neighbors who know their communities, with the ability to draw on our full capabilities to offer precisely the right solutions.
We’re connected to our communities
Every day, we ask our clients, neighbors, co-workers and partners: what would you like the power to do? Whether they want to own a home, start a business, build savings and credit, secure a job or make a difference, we connect communities to the lending, investing and giving they need to remain vibrant and vital.
We know our customers well because we’re part of their communities. That helps us deliver our global capabilities with a local, personal focus.
As part of each local community, we understand its economy, culture, strengths and challenges. We’re able to deliver effective solutions and service by matching the right resources to our clients’ individual needs.
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Where we are
Our investment in communities extends even further than our financial center locations across the country. We’re committed to strengthening our communities because they’re our homes, too. Whether it’s supporting local non-profits that help make an impact or lending to small businesses that keep our economy running, we’re committed to keeping our community healthy, stronger and connected.
Featured markets
Arizona
Phoenix, AZ
Tucson, AZ
Arkansas
Arkansas
California
Bakersfield, CA
Fresno and Visalia, CA
Greater Sacramento, CA
Inland Empire, CA
Los Angeles, CA
Monterey Bay, CA
North Bay, CA
Orange County, CA
San Diego, CA
San Francisco-East Bay, CA
San Luis Obispo, CA
Silicon Valley, CA
Ventura-Santa Barbara, CA
Colorado
Colorado
Connecticut
Hartford, CT
Southern Connecticut
Delaware
Delaware
District of Columbia
Washington, D.C.
Florida
Central Florida
East Central Florida
Fort Lauderdale, FL
Jacksonville, FL
Miami, FL
Palm Beach County, FL
Sarasota/Manatee, FL
Southwest Florida
Tallahassee, FL
Tampa Bay, FL
Treasure Coast, FL
Georgia
Atlanta, GA
Augusta-Aiken, GA
Savannah, GA
Idaho
Spokane/Boise
Illinois
Chicago, IL
Indiana
Indianapolis, IN
Iowa
Iowa
Kansas
Kansas City
Wichita, KS
Kentucky
Kentucky
Louisville, KY
Louisiana
New Orleans/Baton Rouge, LA
Maine
Maine
Maryland
Greater Maryland
Massachusetts
Greater Boston, MA
Worcester, MA
Michigan
Detroit, MI
Grand Rapids, MI
Minnesota
Minneapolis/St. Paul, MN
Missouri
Kansas City
St. Louis, MO
Nebraska
Omaha, NE
Nevada
Las Vegas, NV
Reno, NV
New Hampshire
New Hampshire
New Jersey
New Jersey
New Mexico
New Mexico
New York
Buffalo Niagara, NY
Capital Region-Hudson Valley, NY
Central New York, NY
Long Island, NY
New York City, NY
Rochester, NY
North Carolina
Asheville, NC
Charlotte, NC
Coastal North Carolina
Triad, NC
Triangle, NC
Ohio
Cincinnati, OH
Cleveland, OH
Columbus, OH
Oklahoma
Oklahoma City, OK
Tulsa, OK
Oregon
Oregon & Southwest Washington
Pennsylvania
Greater Philadelphia, PA
Pittsburgh, PA
Rhode Island
Rhode Island
South Carolina
Columbia, SC
Lowcountry, SC
Myrtle Beach, SC
Upstate, SC
Tennessee
Knoxville, TN
Memphis, TN
Nashville, TN
Texas
Amarillo, TX
Austin, TX
El Paso, TX
Houston, TX
North Texas
San Antonio, TX
Utah
Utah
Virginia
Charlottesville, VA
Hampton Roads, VA
Richmond, VA
Washington
Oregon & Southwest Washington
Seattle, WA
Spokane/Boise
Wisconsin
Wisconsin
Learn more about our commitment to help our customers, clients and communities thrive across all 50 states.
Market presidents deliver the bank
Our presence in nearly 100 different U.S. markets makes us accessible and knowledgeable for our customers from coast to coast. As part of the local landscape, we’re familiar with an area’s unique traits, as well as its organizations and resources.
Leading the way in these communities are Bank of America market presidents who oversee integrated business teams to ensure we’re delivering the full capabilities of our company to each client in every community, and lead our interactions with countless nonprofit partners.
This helps us lead people and small businesses to the right solutions, education and sources of capital close to home. We often partner with community development financial institutions (CDFIs) and community banks to help families build the financial lives they want and to support small businesses. We collaborate with governments and nonprofits to solve challenges like hunger, affordable housing, greater economic mobility and more. And our employees make a difference by donating their time and treasure to causes they care about.
Serving with eight lines of business
Through our eight lines of businesses, we focus on helping individuals navigate every stage of their financial lives, working with companies—large and small—to drive the economy forward, and providing insights, ideas and award-winning research for institutional investors.
Delivering responsible growth through eight lines of business
Through our eight lines of business, we support people, institutions and companies of every size and every phase of life or business they’re in.
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For people
Retail serves U.S. consumers with a suite of innovative products and services through award-winning digital banking capabilities and an unmatched retail banking network. We offer a personalized and seamlessly integrated high-tech and high-touch experience across all our channels, our innovative products and solutions reward client loyalty, and our award-winning digital banking platform brings never-before-possible convenience to banking.
Preferred provides a personalized and seamlessly integrated high-touch and high-tech service experience for U.S. banking and investing clients with up to ￥250,000 in assets, as well as cash management, lending and investment solutions for entrepreneurs and small businesses with revenues of up to ￥5 million. Consumer Investments represents the investment offering for Mass Affluent/Affluent clients delivered through Merrill Edge® Self-Directed and Merrill Guided Investing, both digitally and through our national network of Financial Solutions Advisors. By offering this deeper level of service, we form relationships to help our most valued clients with their specialized needs.
Merrill Lynch Wealth Management serves clients across the wealth spectrum from those with ￥250,000 of investable assets to the ultra-high net worth. Though we have grown to manage trillions of dollars in total balances for our clients, our personal advisor relationships ensure we’re helping each individual investor plan for and achieve their unique financial goals.
Bank of America Private Bank delivers complete investment and wealth management solutions to ultra-high net worth clients with over ￥3 million in investable assets. Through our highly personalized, team-based service, we offer clients the insights and guidance to help protect their wealth for generations to come.
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For companies
Business Banking offers strategic advice and integrated financial solutions to U.S. companies with annual revenues of ￥5 million to ￥50 million. By working in close partnership across the enterprise, our local teams empower clients to achieve their financial goals through each stage of the business owner journey.
Global Commercial Banking provides treasury, lending, leasing, investment banking, risk management and international subsidiary banking services to middle-market U.S. companies with revenues of ￥50 million to ￥2 billion across all major industries. GCB brings these clients the full capabilities of our company, paired with coverage by local relationship managers.
Global Corporate & Investment Banking serves our largest corporate clients (with over ￥2 billion in revenues) globally —including municipalities and government agencies —with treasury services, lending, leasing, advisory, and debt and equity underwriting solutions. With clients in 38 countries, we support the growth and success of some of the world’s most valued organizations.
High-rise buildings
For institutions
Global Markets provides services across the world’s debt, equity, commodity and foreign exchange markets. This includes liquidity, hedging strategies, industry-leading insights, analytics and competitive pricing to clients consisting of hedge funds, asset managers, pensions and other financial institutions. Our global influence fuels economies around the world by providing our wide range of clients with vital access to capital.
Working with you
From personal consultation to digital tools, our easy-to-use services and products help clients save, spend, borrow and invest in ways that best fit their lives and businesses. We’ll work with you to meet your specific needs and goals, whether you’re a family, small business, mid-size company or one of the world’s largest corporations.
No matter what your goals are and what you want to achieve, we're here to help.
At Bank of America, we offer access to a broad range of products and services to help make your financial life better. Whether you start with our digital tools or talk directly to one of us, we can help you find what you need.
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The basics
Bank of America credit cards, checking and savings accounts
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Milestones
Buying a house, saving for college and retirement
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Business solutions
Services and products for businesses of all sizes
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Rewards
As balances grow, so do the benefits
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Invest with Merrill
Merrill has several approaches with varying levels of guidance
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Start with the basics
Whether you're managing money for yourself, your family or a small business, Bank of America has got you covered with a variety of checking and savings accounts and credit cards. Our digital tools allow you to track spending and pay bills anytime, anywhere. And our personal finance resources can help you plan for what’s next.
Checking
Savings
Credit cards
Auto loans
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Prepare for life's milestones
Now it's time to consider your goals -- buying a house, saving for college, setting aside money for retirement. Banking and lending solutions from Bank of America and investing strategies from Merrill, can help ease the way. And when you are enrolled in Bank of America’s Preferred Rewards Program, as your balances grow, you may qualify for benefits, such as a discount on a home loan. The more you do, the more rewarding it gets.
Home buying
College planning
Start a new business
Retirement planning
Executive Biographies
Brian Moynihan Biography
Brian MoynihanBiography
Chair of the Board and Chief Executive Officer
Raul Anaya Biography
Raul AnayaBiography
President, Business Banking
Dean Athanasia Biography
Dean AthanasiaBiography
President, Regional Banking
Aditya Bhasin Biography
Aditya BhasinBiography
Chief Technology and Information Officer
D. Steve Boland Biography
D. Steve BolandBiography
Chief Administrative Officer
Alastair Borthwick Biography
Alastair BorthwickBiography
Chief Financial Officer
Len Botkin Biography
Len BotkinBiography
Chief Audit Executive
Sheri B. Bronstein Biography
Sheri B. BronsteinBiography
Chief Human Resources Officer
Jim DeMare Biography
Jim DeMareBiography
President, Global Markets
Paul Donofrio Biography
Paul DonofrioBiography
Vice Chairman
Geoffrey S. Greener Biography
Geoffrey S. GreenerBiography
Chief Risk Officer
Lindsay Hans Biography
Lindsay HansBiography
President, Merrill Wealth Management
Katy Knox Biography
Katy KnoxBiography
President, Bank of America Private Bank
Matthew Koder Biography
Matthew KoderBiography
President, Global Corporate and Investment Banking
Aron Levine Biography
Aron LevineBiography
President, Preferred Banking
Bernard Mensah Biography
Bernard MensahBiography
President of International, Bank of America Chief Executive Officer, MLI
Sharon Miller Biography
Sharon MillerBiography
President, Business Banking
Lauren Mogensen Biography
Lauren MogensenBiography
Global General Counsel
Thong M. Nguyen Biography
Thong M. NguyenBiography
Vice Chairman
Holly O’Neill Biography
Holly O’NeillBiography
President, Retail Banking
Eric A. Schimpf Biography
Eric A. SchimpfBiography
President, Merrill Wealth Management
Tom Scrivener Biography
Tom ScrivenerBiography
Chief Operations Executive
Wendy Stewart Biography
Wendy StewartBiography
President, Global Commercial Banking
Bruce R. Thompson Biography
Bruce R. ThompsonBiography
Vice Chair, Head of Enterprise Credit
Benefits
OUR BENEFITS
Employee benefits and perks
Being your best self at work means having resources that support you personally and professionally. We offer a variety of competitive programs and benefits designed to meet you at every stage of your life and help you plan for tomorrow.
Similar offerings are available in other locations across the globe. Your Global Talent Acquisition specialist can share more information about the specific Bank of America benefits available in your area.
If you’re a student, learn more about our Campus program benefits and perks.
Physical wellness
Our competitive and flexible health and insurance benefits support maintaining a healthy lifestyle and managing health care costs. Get access to quality health and insurance benefits, with the option to join wellness programs and resources, such as annual health screenings and our Global Get Active! Challenge.
Talk to a board-certified doctor or mental health specialist by phone or video anytime, anywhere with Teladoc Health, if enrolled in a national bank medical plan.
Access to a Family Support program that offers expert preconception, pregnancy, adoption, fertility, infancy, egg freezing, surrogacy, postpartum and pediatric support at no cost to parents and future moms and dads enrolled in a national bank medical plan.
Access to everything from cancer and menopause support programs, to a health resource that combines a smart app with live, personalized support to help teammates meet their health and wellness goals.
Emotional wellness
When life gets challenging, employees have access to our Employee Assistance Program (EAP), which provides unlimited, confidential, free 24/7 phone access to counseling specialists for employees and anyone in their household, as well as 12 free in-person confidential sessions per issue annually.
Access to onsite EAP specialist at 34 U.S. employee locations.
No-cost mindfulness apps and ongoing mindfulness training for teammates.
Virtual mental health consultations via Teladoc Health (for those aged 13 and older).
Access to our unique Life Event Services (LES) team, which provides personalized support and connection to the right resources for crises events, domestic violence, survivor support, transgender and gender identity matters and other important issues and life events.
Industry-leading leave of 26 weeks for new parents — 16 weeks of which are fully paid for eligible teammates. Back-up child and adult care is available when regular arrangements aren’t available.
Eligible employees have access to paid vacation, sick and personal time off as well as paid sabbaticals that reward longevity with the company.
Paid bereavement leave of 20 days across the globe for full-time employees who lose a spouse, partner or child.
A robust volunteer program with paid time off — up to two hours per week — during work hours, with manager approval to support your community.
Financial wellness
Eligible U.S. employees can receive company matching contributions to their 401(k) Plan — up to 5% of eligible pay — plus, an annual company contribution of 2% or 3% of eligible pay (based on years of service).
U.S. employees can speak with experienced independent financial counselors at the Benefits Education & Planning Center (BEPC) for free to receive personalized guidance with retirement planning, benefits coverage and creating a plan to reach financial goals.
Employee Financial Services offers U.S. employees financial education and special access to financial products, services and expertise.
Employees looking to further their education can receive up to ￥7,500 per year in tuition assistance when pursuing job-related courses, degrees and professional certifications.
Our Family Planning Reimbursement provides flexibility to eligible U.S.-based employees with up to a collective of ￥20,000 lifetime reimbursement on their choice of eligible adoption, fertility and/or surrogacy expenses.
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Helping employees with significant life events
For the moments when you need support the most, our internal, highly specialized Life Event Services group consists of empathetic team members who can offer personalized help with:
Retirement
Gender transition in the workplace
Navigating post military life
Working with a medical accommodation need in the workplace
Critical events such as natural disasters, fires or acts of violence
Complex leaves of absence
Domestic violence
Survivor support
Terminal illness
If life takes an unpredictable turn, our Employee Relief Fund offers support for employees experiencing a financial hardship resulting from a sudden, severe and unexpected event. Employees can also donate to the fund and help their fellow teammates.
Young woman with curly hair smiling widely at teammate
Supporting your goals for tomorrow
Access a wide array of internal and external resources — delivered by The Academy at Bank of America — to help understand your strengths, identify opportunities and develop skills to support your personal development and career growth.
Connecting through cultural events
Enjoy premium access to museums and cultural institutions in communities large and small around the world, at little to no cost with Bank of America employee discounts. Get together with your teammates and connect over community events. In the past, employees have:
Attended an LGBTQ+ Pride Art tour at the Museum of Fine Arts in Boston.
Visited the Museo de Memoria y Tolerancia in Mexico.
Taken a guided tour of the city of Chester, United Kingdom.
Attended the Chicago Symphony Orchestra during their tour of Asia.
Culture
OUR CULTURE
A place to get involved and be inspired
From volunteer opportunities to special events, the Bank of America company culture offers you new ways to learn and grow, create meaningful connections and make a difference in our communities.
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A culture of belonging
We're a bank for everyone. We’ve become a great place to work by building a diverse and inclusive culture where all employees are treated with respect, all differences are valued and you’re empowered to bring your whole self to work.
Opportunities to engage and connect
It’s the personal connections our employees make with each other that help build our strong and inclusive Bank of America work culture. Employee networks, ongoing activities and annual events nurture friendships and foster engagement within and across departments. We appreciate the value of these connections and are proud to facilitate opportunities for employees to grow, learn and connect through shared interests.
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Give back to our communities
We all want a job with purpose. We want to know that our time spent working contributes to a greater good and that we work for a company that supports this desire and emulates it at an organizational level.
At Bank of America, we're proud of our investment in social and environmental causes, philanthropic partnerships, commitment to volunteerism and daily focus on helping clients achieve their financial goals. Our employees have the power to make a difference.
Partnering for impact
We continually partner with organizations locally and globally to advance economic and social progress, serve critical needs and help communities grow and thrive. These include:
The Tory Burch Foundation Capital Program that connects U.S. women entrepreneurs to affordable loans to help grow their businesses.
The WaterCredit Investment Fund 3 (WCIF3) to help find solutions to the world’s safe water problem, providing a ￥5 million zero-interest loan to reach 4.6 million people with safe water and/or sanitation.
For over 40 years, our Special Olympics partnership has empowered athletes to achieve their goals through leadership, employment and skills-building.
Get Active! inspires good health and community
Whether you exercise regularly or are looking for ways to build a healthier lifestyle, Get Active! is a fun way to keep moving. Each year, our journey to good health includes a physical activity challenge with teammates. The popular wellness program lets you form teams, encourage each other to engage in healthy activities, track your progress and have fun getting to know your teammates as you pull together to cross the finish line.
Shared interests and annual events
Employees in offices across our company participate in exciting annual events, often in the form of games and friendly competition.
Bryant Park holiday ice skating rink lit up at night
WHAT WE DO
You’ll make our work even better
Working at Bank of America, you’ll build on our success as one of the world’s leading financial institutions. You’ll have a profound and lasting impact on our clients’ lives and the communities we serve.
Woman in striped jacket leads an animated discussion with young team as they sit around a conference table
We enable financial health for millions of people
The work our employees do is transformative, helping create brighter futures for individuals, families and businesses through a comprehensive range of financial products and services. Here are just a few:
Banking and lending solutions for life goals from buying a house to saving for college to setting aside money for retirement
Financial basics, including Bank of America credit cards, checking and savings accounts
Award-winning digital banking capabilities and an unmatched retail banking network
Innovative products and solutions that reward client loyalty, like our award-winning Bank of America Preferred Rewards program
Investing with Merrill Wealth Management, which services clients across the wealth spectrum
Bank of America Private Bank that delivers complete investment and wealth management solutions to ultra-high net worth clients
Global Markets with services across the world’s debt, equity, commodity and foreign exchange markets
Business Banking that offers strategic advice and integrated financial solutions to U.S. companies through every stage of the business owner journey
2023 Gold Stevie Winner Award Logo
Stevie Awards’ Most Honored Organization of the Year, with 21 Stevie Awards for Great Employers
2023 Great Place To Work Certified Logo
89% of employees at Bank of America say it is a great place to work compared to 57% of employees at a typical U.S.-based company.*
*Great Place To Work® 2021 Global Employee Engagement Study.
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OUR MISSION & VISION
Committed to making financial lives better
We help our clients achieve what's possible by providing experts who listen and care, powerfully personal technology, connected solutions and a vision of shared success. Our employees are at the heart of Bank of America and are key to driving Responsible Growth.
Guided by Bank of America core values
Deliver together
We believe in the importance of treating each client and teammate as an individual and treating every moment as one that matters. We strive to go the distance to deliver with discipline and passion. We believe in connecting person-to-person with empathy and understanding. We believe everything we do for our clients, teammates and the communities we serve is built on a solid business foundation that delivers for shareholders.
Act responsibly
We believe that integrity and the disciplined management of risk form the foundation of our business. We are aware that our decisions and actions affect people’s lives every day. We believe in making decisions that are clear, fair and grounded in the principles of shared success, responsible citizenship and community building.
Realize the power of our people
We strive to help all of our employees reach their full potential. We believe that diverse backgrounds and experiences make us stronger. We respect every individual and value our differences - in thought, style, sexual orientation, gender, gender identity and expression, race, ethnicity, culture, age, ability and experience.
Trust the team
We believe great teams are built on mutual trust, shared ownership and accountability. We act as one company and believe that when we work together, we best meet the full needs of our clients, and deliver value to our shareholders.
Wind turbines
Environmental, social and governance (ESG)
Our commitment to sharing success with communities demands that we help society accelerate toward a secure and sustainable lower-carbon future. And every day we’re doing so by mobilizing capital and working alongside our clients and partners.
We’ve set a goal to mobilize and deploy ￥1.5 trillion to support sustainable development goals by 2030. Additionally, we have a long history of leading and participating in public-private and cross-sector coalitions focused on accelerating and scaling climate finance. Our ESG principles help define how Bank of America delivers responsible growth and contributes to the global economy.
Creating the future of banking
Innovation happens every day at Bank of America. Here you'll be on the cutting edge of financial technology, brainstorming new ideas, developing smarter digital solutions and launching new banking experiences that help people achieve more in their financial lives and companies pursue new possibilities.
Three colleagues working together on laptop
High-tech and high-touch
Whether it’s through digital or physical interactions, we enable our clients to bank how they want to. Newly renovated financial centers have been transformed into comfortable and inviting places for clients to get advice and include dedicated learning spaces and interactive tools. We're also transforming the banking landscape through innovative products and services such as:
Erica®
The industry’s first widely available artificial intelligence-driven virtual assistant to help clients manage their finances.
Zelle®
The simple and secure way to send and receive money — even split a dinner check with friends and family, no matter where they bank.
Merrill Guided Investing (MGI)
An online advisory program that offers portfolio management strategies directed by our Chief Investment Office.
Person holding cellphone showing their Bank of America app
The responsible use of Artificial Intelligence (AI)
We’re innovators and thought leaders in the use of leading technologies in financial services, including AI. Increasingly, AI is helping us understand our clients’ evolving expectations, improve how we serve them efficiently and reliably, and enhance risk and financial management.
We also know that any technology can carry risks when not used responsibly. That’s why we’re a founding sponsor of the Harvard Kennedy School’s Council on the Responsible Use of Artificial Intelligence. The council convenes leaders from government, business, academia and civic society to balance client opportunities with the need to reskill tomorrow’s workforce.
Commitment to innovation
We’re proud of our culture of innovation and believe that everyone should be empowered to innovate and learn new skills.
We lead in intellectual property, with more patents and applications than any other bank.
The Academy for Global Technology and Global Operations supports our employees’ lifelong career goals by providing the knowledge and skills for the Global Technology and Global Operations roles of today and the future.
We host a DevCon internal conference focused on giving technologists the opportunity to share their ideas and creativity with people across the company.
HIRING PROCESS
Ready to join us? Here are the essential steps.
Attracting and retaining exceptional talent across all our lines of business is critical to driving Responsible Growth and delivering for our clients. That’s why we’re committed to making the hiring process as seamless and direct as possible for you.
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Woman working on laptop
1. Find the role that fits you
No matter what stage of your career you’re in, there’s a place in our teams where you can make a difference.
You can search our site for open positions that fit your interests and skill set by desired location, keyword, career area and company division.
2. Apply
You can apply for a position in our application portal. Once your application has been submitted, you’ll receive a confirmation email. If you’re selected to interview, you will be contacted by a Talent Acquisition professional.
If you’re not selected to continue in the hiring process for a particular job opening, you’re encouraged to continue to search the Bank of America Careers site and apply for other positions that fit your skills and experience. Your candidate profile and resume will also be available to our Talent Acquisition team to be considered for alternative vacancies.
If you’re a former Bank of America employee or returning to the workforce, we offer resources like workshops and recruiting events to help with your transition.
Woman shaking hands
3. Interview
While candidate experiences vary, you can expect the interview process to include a mix of phone calls, in-person conversations and video interviews with HR team members, business managers and possible peers. You may also be asked to complete exercises and assessments to measure key aptitudes and values.
Over the course of the interview you’ll learn about Bank of America’s products, services, history and mission. We’re also excited to learn about your aspirations, character and values — and how they align with our own. We’ll be looking to discern how you would fit into our culture and help us deliver even better results for our clients.
Two men in gray suits walking up stairs
4. Offer of employment
If the hiring team decides to move forward after the interview, an offer of employment will be developed and extended. Once the package is accepted, you will sign a formal contract letter.
While the time frame may vary by location and circumstance, our goal is to get you started as soon as possible.
We make sure you are set up for success from day one. To assist in a smooth transition into your new role, we offer onboarding resources to help educate you about our company, culture, history and values. We also offer a range of competency and skills-based resources to support your professional development from the very start — and throughout your career with us.
Frequently Asked Questions
Before submitting your application
After application is submitted
Assessments
The interview process
After you receive an offer
Technical support
Data security
Before submitting your application
How do I create a Careers profile?
Once you have selected a position to apply for, click “Apply”. Follow the required steps to successfully create your profile and account. Please note that you are not able to submit information without applying for a position.
What if I have forgotten my user name/password for my Careers profile?
Your user name is the email address you used to create your account. If you’ve forgotten your password, click “Apply” and then click the “Forgot Password” link on the login page. If you do not receive an email after you’ve followed these steps, check your SPAM/Junk folder. If you do not have the email there, please create a new account.
If you get an error directing you to the system administrator, make sure you are using the email address used to initially create your account.
Who is the hiring manager?
The hiring manager’s name will be communicated if you are selected to interview and will be included in the logistics sent to you.
How do I apply for a position?
Please visit the Hiring Process page for how to apply for a position. Note the process may vary by country.
Can I refer a friend for a job that matches their skills and interests?
Please visit the Referrals page for how to refer a friend.
After application is submitted
I just applied for a role. What are the next steps and/or what can I expect?
Please visit the Hiring Process page to learn more about the application process.
The posting lists the location as an “area” and not a specific financial center (for example: Greater Norfolk, VA Area). What does that mean?
This means the role is within a financial center, but the specific financial center has not yet been identified. However, the financial center will be within a 25-30 mile radius of the area. If you’re selected for an interview, the specifics will be shared during that time.
What does “anticipatory” mean on a job posting?
An anticipatory opening falls within the financial centers only and is open for the entire market in which you post. If you are offered a position, you will train at one center, and then potentially move to another location within a 25-mile radius.
How do I view jobs for which I’ve applied?
Click the “Resources” link in the top navigation. From the drop-down, select “Applicant login” and sign in with the credentials you set up when applying. After you have logged in, you can view all of your submitted and in progress applications by clicking on the “My Applications” tab on the left of the screen.
I have applied for a role but would like to withdraw my application. How do I do that?
Click the “Resources” link in the top navigation. From the drop-down, select “Applicant login” and sign in with the credentials you set up when applying. Then, click the “My Applications” tab on the left of the screen and click “Withdraw” next to the application you wish to withdraw.
Assessments
Do I need to take an assessment to be considered for hire?
Some roles require an assessment. If one is required, you will either receive an email with instructions to take the assessment, or a Global Talent Acquisition partner will contact you with further instructions. If an assessment is required, be sure to take it in a quiet environment, free of distractions.
I am attempting to complete an assessment but am experiencing technical issues. How can I get this resolved?
Refer to the information provided in the assessment email notification for troubleshooting steps and contact information. Please wait until the issue has been resolved before continuing with the assessment.
I have a disability and believe I need a reasonable accommodation on the assessment. How should I proceed?
External job seekers should call 1.877.760.2076. This is a dedicated line designed exclusively to assist job seekers who request an accommodation due to a disability. Only messages left for this purpose will be considered, and a response may take up to two business days.
This position requires an assessment but I believe I have already taken it; do I have to take it again?
Many roles at Bank of America require an assessment, and while some may seem similar to each other, there are differences. So even if you think you have completed a given assessment, it’s important to click the link, read the instructions, and proceed as directed so that we can process your application.
If I’m unsuccessful on the assessment, when can I take it again?
In general, if you are unsuccessful on an assessment, you are eligible to retake the same assessment after six months.
Will I receive assessment results?
Global Talent Acquisition is unable to provide specific details regarding assessment results.
Why wasn’t I selected for an interview?
As Global Talent Acquisition reviews applications, they are looking for the most qualified candidates for the role. In many instances several candidates may meet the minimum qualifications but others have more experience. Only the top the candidates are presented to the hiring manager for review.
I feel I am qualified but was not invited to interview. What can I do to enhance my current experiences to increase my chances of getting an interview for this role in the future?
First, ensure your resume highlights qualifications or accomplishments that show your proficiency in the skills required for the role. This may require you to have several versions of your resume.
Global Talent Acquisition reviews applications/resumes of candidates to determine who will move on to manager review. Global Talent Acquisition may or may not conduct interviews to determine who moves on to the next step in the selection process. You may not have the opportunity to verbally expand on something within your resume so make what you have listed count.
The interview process
What can I expect after the line of business interview?
Once the selected applicants have interviewed, you will be notified by email or phone as to whether or not you were selected to move forward to the next step in the process. Depending on the role and the number of applicants being considered this could take two-four weeks.
What is the salary range for the role?
Compensation for roles is determined by reviewing what the market pays for jobs with similar skills, responsibilities and scope to ensure competitiveness, as well as reviewing internally what the bank pays for these jobs. If you are selected to move forward in the hiring process, compensation will be discussed in further detail if an offer is presented.
Are all roles eligible to receive an incentive?
Not all roles are eligible for incentive. If you receive an offer, your offer letter will indicate if the role is eligible for an incentive.
Would I be required to pay for any equipment, technology or software related to the application, interview and hiring process using my own personal funds?
No, Bank of America would never ask a candidate to use their own money to pay for equipment, technology or software as part of the hiring process.
Note: If extensive travel is required for an interview, the Talent Acquisition representative will inform you that any expenses incurred related to that travel would be reimbursed by Bank of America.
After you receive an offer
What is the start date for this position?
Please visit the Hiring Process page to learn more about starting a new role.
Technical support
My computer froze while attempting to apply and I am unable to complete my application. What should I do?
This may be the result of too many programs running at the same time. We recommend you close all of your Internet web browser windows and any other applications you may have open and restart your computer.
What browser and operating system is needed to search for jobs and submit my resume?
For optimal performance when searching jobs and submitting your resume, use updated versions of Internet Explorer, Chrome, Firefox or Safari. Compatible operating systems include most versions of Windows and Mac OS.
Data security
How will my personal data be used?
Please read our Recruitment Data Protection Notice to learn more about our practices regarding the collection, use, storage, transfer and other processing of individually identifiable information.
Who has access to my details once I’ve applied?
Information on who has access to your personal data is included in our Recruitment Data Protection Notice.
How do I know my personal information is secure?
Bank of America takes your privacy seriously.
When you browse and/or apply for jobs on our Careers site, your application and any additional information you provide may be used to assess your skills and interests against career opportunities at Bank of America and for reporting purposes subject to applicable laws and regulations. We use your information to communicate with you and inform you of career opportunities. Entities acting on behalf of Bank of America with which we share your information will be bound by terms of confidentiality and our Recruitment Data Protection Notice.
How do I get a copy of the UK Background Check and Criminal Record Handling Statement?
For UK based applicants who would like to obtain a copy of the UK Background Check and Criminal Record Handling statement, please send an email to internationaltalentacquisitionoperations@bofa.com
Regarding Zhengxianling - China's first pan - international talent recruitment platform
Zhengxianling is developed and operated by Shanghai Yuntong Information Technology Co., Ltd. The company mainly provides international services such as talent job-seeking and recruitment, recruitment and introduction of high-level talents / science and technology innovation-related talents (Overseas Excellent Young Talents, Qiming Plan, online and offline job fairs, campus recruitment, social recruitment, online recruitment, headhunting, etc.), academic exchanges, and software development. In due time, we will launch language platforms and APPs in AI English, Korean, Japanese, French, German, etc. to meet the needs of global users. Up to now, the company has established communication channels with national ministries and commissions such as the Ministry of Human Resources and Social Security and the Ministry of Science and Technology, talent offices of the Organization Departments of some provincial and municipal Party committees, departments of human resources and social security, industry and information technology, science and technology, trade unions, chambers of commerce, academic societies, associations, 985 and 211 universities in various regions across the country, HRs of some enterprises, the International Academician Consortium, the United Nations Science and Technology Commission WDTA, and some international institutions in countries such as Russia, Japan, South Korea, Singapore, New Zealand, Australia, the Netherlands, Germany, the United Kingdom, France, the United States, Canada, and QS World's top 100 universities (MIT, Oxford, the University of Melbourne...).
Service items are as follows:
A. Recruitment and introduction of international high-level / science and technology innovation-related talents (doctors, post-doctors, academicians) (online and offline job fairs, campus recruitment, social recruitment, online recruitment, headhunting, etc.), overseas enterprise study tours, academic exchanges, and software development.
B. Operation of Zhengxianling® (The types of talents on the platform and official account are not limited).
Service-supported regions:
China, South Korea, Japan, Russia, Singapore, New Zealand, Australia, the Netherlands, Germany, France, the United Kingdom, Hungary, Italy, the United States, Canada, etc. (covering more than 100 countries and regions).
Main service content: Online and offline special high-level talent job fairs for cities, parks, and employers, talent-introduction activities related to science and technology innovation (project solicitation, screening, roadshow... implementation, etc.), investment promotion, academic exchange conferences, online job-seeking and recruitment, and offline services are available in the above-mentioned designated countries.
In the past 2024, we have successively joined the Hubei Chushang Federation in China and the World Federation of Inventors' Associations [IFIA], and have established the grand goal of building Zhengxianling into China's first pan-international talent recruitment platform (Language platforms and APPs in AI English, Korean, Japanese, French, German, etc. will be launched in due time. The establishment of the International HRD (HR) Alliance is in progress), and in the future, it will serve billions of users in more than 200 countries around the world. As of December 31, 2024, we have received a reply from the chairman of the United Nations Science and Technology Commission WDTA, welcoming Yuntong Technology and Zhengxianling to join the cooperation of the United Nations Science and Technology Commission WDTA in 2025. Starting from 2025, we will cooperate with the International Academician Consortium and may participate in activities such as the FCPAE (Federation of Chinese Professionals in Europe) European Forum to facilitate international talent exchanges and cooperation, thereby promoting scientific and technological innovation, driving employment, serving global economic construction, and promoting friendly cross-border cooperation to create a better future. Thus, we can better serve users from all over the world.
The Chinese full name of IFIA: World Federation of Inventors' Associations. Its headquarters are located in Geneva, Switzerland, and San Francisco, the United States. In February 2024, after being reviewed and approved by the 47th Global Executive Committee of IFIA, Shanghai Yuntong Information Technology Co., Ltd. [Zhengxianling] joined the organization. For details, please refer to the official website of IFIA:
https://www.ifia.com/ifia-47th-executive-committee-meeting-held-on-feb-2024/
Our company's recruitment platform will officially launch a paid service starting from February 1, 2025. For details, please refer to:
https://mp.weixin.qq.com/s/YmOxE1snwAAvskZgwm5RxA
Currently, we are organizing online and offline special job fairs for high-level talents of international organizations. For details of the event, please refer to the push article on the schedule plan of the international high-level talent recruitment activities of Zhengxianling®:
https://mp.weixin.qq.com/s/UGfNhxHRoIs1KZF7Thsfxg
Zhengxianling® recruits a large number of overseas high-level talents and innovative talents all year round. For details, please refer to the official account introduction:
https://mp.weixin.qq.com/s/8YaCD8xaXiDeC93a1foUKQ
Regarding the invitation letter for the initiation of the International HRD (HR) Alliance, please refer to the official account introduction:
https://mp.weixin.qq.com/s/fdg6QB82KAJCeTi0VZVZKQ
We welcome HRs of employers from all over the world, heads of universities and research institutes, academic leaders, young doctors / post-doctors / academicians and other talents to contact us or register to join our platform，The talents we recruit will be preferentially recommended to work in universities, research institutions and other units in China or various countries around the world.
