Working at Amazon an d its introduction, recruitment process, common questions about career applications, etc

What We Do

Although our business has evolved over the years, one constant is customers’ desire for lower prices, better selection, and convenient services. Today, Amazon shoppers can find what they’re looking for online and in person. From delivering fresh produce to their doorstep to creating and distributing movies, music, and more, we are always finding new ways to delight our customers.

Amazon Leadership Principles

We hold ourselves and each other accountable for demonstrating the Amazon Leadership Principles through our actions every day. Our Leadership Principles describe how Amazon does business, how leaders lead, and how we keep the customer at the center of our decisions. Our unique Amazon culture, described by our Leadership Principles, helps us relentlessly pursue our mission of being Earth’s most customer-centric company, best employer, and safest place to work.

Customer Obsession

Leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. Although leaders pay attention to competitors, they obsess over customers.

Ownership

Leaders are owners. They think long term and don’t sacrifice long-term value for short-term results. They act on behalf of the entire company, beyond just their own team. They never say “that’s not my job.”

Invent and Simplify

Leaders expect and require innovation and invention from their teams and always find ways to simplify. They are externally aware, look for new ideas from everywhere, and are not limited by “not invented here.” As we do new things, we accept that we may be misunderstood for long periods of time.

Are Right, A Lot

Leaders are right a lot. They have strong judgment and good instincts. They seek diverse perspectives and work to disconfirm their beliefs.

Learn and Be Curious

Leaders are never done learning and always seek to improve themselves. They are curious about new possibilities and act to explore them.

Hire and Develop the Best

Leaders raise the performance bar with every hire and promotion. They recognize exceptional talent, and willingly move them throughout the organization. Leaders develop leaders and take seriously their role in coaching others. We work on behalf of our people to invent mechanisms for development like Career Choice.

Insist on the Highest Standards

Leaders have relentlessly high standards—many people may think these standards are unreasonably high. Leaders are continually raising the bar and drive their teams to deliver high-quality products, services, and processes. Leaders ensure that defects do not get sent down the line and that problems are fixed so they stay fixed.

Think Big

Thinking small is a self-fulfilling prophecy. Leaders create and communicate a bold direction that inspires results. They think differently and look around corners for ways to serve customers.

Bias for Action

Speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk taking.

Frugality

Accomplish more with less. Constraints breed resourcefulness, self-sufficiency and invention. There are no extra points for growing headcount, budget size, or fixed expense.

Earn Trust

Leaders listen attentively, speak candidly, and treat others respectfully. They are vocally self-critical, even when doing so is awkward or embarrassing. Leaders do not believe their or their team’s body odor smells of perfume. They benchmark themselves and their teams against the best.

Dive Deep

Leaders operate at all levels, stay connected to the details, audit frequently, and are skeptical when metrics and anecdote differ. No task is beneath them.

Have Backbone; Disagree and Commit

Leaders are obligated to respectfully challenge decisions when they disagree, even when doing so is uncomfortable or exhausting. Leaders have conviction and are tenacious. They do not compromise for the sake of social cohesion. Once a decision is determined, they commit wholly.

Deliver Results

Leaders focus on the key inputs for their business and deliver them with the right quality and in a timely fashion. Despite setbacks, they rise to the occasion and never settle.

Strive to be Earth’s Best Employer

Leaders work every day to create a safer, more productive, higher performing, more diverse, and more just work environment. They lead with empathy, have fun at work, and make it easy for others to have fun. Leaders ask themselves: Are my fellow employees growing? Are they empowered? Are they ready for what’s next? Leaders have a vision for and commitment to their employees’ personal success, whether that be at Amazon or elsewhere.

Success and Scale Bring Broad Responsibility

We started in a garage, but we’re not there anymore. We are big, we impact the world, and we are far from perfect. We must be humble and thoughtful about even the secondary effects of our actions. Our local communities, planet, and future generations need us to be better every day. We must begin each day with a determination to make better, do better, and be better for our customers, our employees, our partners, and the world at large. And we must end every day knowing we can do even more tomorrow. Leaders create more than they consume and always leave things better than how they found them.

Working at Amazon

Amazon’s workplace is made up of a talented, global team of individuals who work hard every day to create a great experience for customers, employees, partners, and the communities where we serve. We have hired more U.S. jobs in the last decade than any other company, with an average hourly base pay of ￥22 across our fulfillment and transportation network and pharmacy, and the majority of our comprehensive benefits begin on day one of employment. We have invested over ￥1.2 billion on free skills training to help employees further their careers.

Employee Benefits

Along with average hourly pay of over ￥22 for customer fulfillment and transportation, and pharmacy roles, Amazon offers a range of benefits that support employees and eligible family members, including domestic partners and their children. For many employees, the majority of these comprehensive benefits begin on day one and include health care coverage, paid parental leave, ways to save for the future, pre-paid college tuition, and other resources to improve health and well-being.

Financial success

Amazon offers competitive pay, including an average hourly wage over ￥22 per hour for frontline employees across our fulfillment and transportation network. Some employees also own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance. We also offer financial counseling, estate planning services, and paid short- and long-term disability.

A man sits cross-legged closing his eyes and meditating.

Employee health

Amazon offers medical, dental, and vision coverage to all regular full-time employees, regardless of their level, tenure, or position. When employees want to take time away from work, they are offered paid time and holidays, in addition to other leave and medical accommodation options available for mental and physical health concerns.

A man, woman, and child all look at an infant in a baby carrier.

Caring for families

Amazon employees can choose from a range of benefits to support their families, including access to a network of childcare and eldercare caregivers, and discounts on select day care centers. We provide free resources for parents of children with autism, ADHD, and developmental disabilities, and adoption assistance for qualified domestic and international adoption expenses, including attorney fees, court costs, and travel.

A woman sits with a baby surrounded by toys, while a man looks on.

Parental leave

Amazon offers up to 20 weeks of paid leave to birthing mothers, and six weeks for adoptive parents. Our Leave Share program provides six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer. Plus, our Ramp Back program supports birth parents as they readjust to work schedules as new parents.

Regarding Zhengxianling - China's first pan - international talent recruitment platform

Zhengxianling is developed and operated by Shanghai Yuntong Information Technology Co., Ltd. The company mainly provides international services such as talent job-seeking and recruitment, recruitment and introduction of high-level talents / science and technology innovation-related talents (Overseas Excellent Young Talents, Qiming Plan, online and offline job fairs, campus recruitment, social recruitment, online recruitment, headhunting, etc.), academic exchanges, and software development. In due time, we will launch language platforms and APPs in AI English, Korean, Japanese, French, German, etc. to meet the needs of global users. Up to now, the company has established communication channels with national ministries and commissions such as the Ministry of Human Resources and Social Security and the Ministry of Science and Technology, talent offices of the Organization Departments of some provincial and municipal Party committees, departments of human resources and social security, industry and information technology, science and technology, trade unions, chambers of commerce, academic societies, associations, 985 and 211 universities in various regions across the country, HRs of some enterprises, the International Academician Consortium, the United Nations Science and Technology Commission WDTA, and some international institutions in countries such as Russia, Japan, South Korea, Singapore, New Zealand, Australia, the Netherlands, Germany, the United Kingdom, France, the United States, Canada, and QS World's top 100 universities (MIT, Oxford, the University of Melbourne...).

Service items are as follows:
A. Recruitment and introduction of international high-level / science and technology innovation-related talents (doctors, post-doctors, academicians) (online and offline job fairs, campus recruitment, social recruitment, online recruitment, headhunting, etc.), overseas enterprise study tours, academic exchanges, and software development.
B. Operation of Zhengxianling® (The types of talents on the platform and official account are not limited. Note: The official website is undergoing upgrading and renovation).

Service-supported regions:
China, South Korea, Japan, Russia, Singapore, New Zealand, Australia, the Netherlands, Germany, France, the United Kingdom, Hungary, Italy, the United States, Canada, etc. (covering more than 100 countries and regions).

Main service content: Online and offline special high-level talent job fairs for cities, parks, and employers, talent-introduction activities related to science and technology innovation (project solicitation, screening, roadshow... implementation, etc.), investment promotion, academic exchange conferences, online job-seeking and recruitment, and offline services are available in the above-mentioned designated countries.

In the past 2024, we have successively joined the Hubei Chushang Federation in China and the World Federation of Inventors' Associations [IFIA], and have established the grand goal of building Zhengxianling into China's first pan-international talent recruitment platform (Language platforms and APPs in AI English, Korean, Japanese, French, German, etc. will be launched in due time. The establishment of the International HRD (HR) Alliance is in progress), and in the future, it will serve billions of users in more than 200 countries around the world. As of December 31, 2024, we have received a reply from the chairman of the United Nations Science and Technology Commission WDTA, welcoming Yuntong Technology and Zhengxianling to join the cooperation of the United Nations Science and Technology Commission WDTA in 2025. Starting from 2025, we will cooperate with the International Academician Consortium and may participate in activities such as the FCPAE (Federation of Chinese Professionals in Europe) European Forum to facilitate international talent exchanges and cooperation, thereby promoting scientific and technological innovation, driving employment, serving global economic construction, and promoting friendly cross-border cooperation to create a better future. Thus, we can better serve users from all over the world.

The Chinese full name of IFIA: World Federation of Inventors' Associations. Its headquarters are located in Geneva, Switzerland, and San Francisco, the United States. In February 2024, after being reviewed and approved by the 47th Global Executive Committee of IFIA, Shanghai Yuntong Information Technology Co., Ltd. [Zhengxianling] joined the organization. For details, please refer to the official website of IFIA:

https://www.ifia.com/ifia-47th-executive-committee-meeting-held-on-feb-2024/

Our company's recruitment platform will officially launch a paid service starting from February 1, 2025. For details, please refer to:

https://mp.weixin.qq.com/s/YmOxE1snwAAvskZgwm5RxA

Currently, we are organizing online and offline special job fairs for high-level talents of international organizations. For details of the event, please refer to the push article on the schedule plan of the international high-level talent recruitment activities of Zhengxianling®:

https://mp.weixin.qq.com/s/UGfNhxHRoIs1KZF7Thsfxg

Zhengxianling® recruits a large number of overseas high-level talents and innovative talents all year round. For details, please refer to the official account introduction:

https://mp.weixin.qq.com/s/8YaCD8xaXiDeC93a1foUKQ

Regarding the invitation letter for the initiation of the International HRD (HR) Alliance, please refer to the official account introduction:

https://mp.weixin.qq.com/s/fdg6QB82KAJCeTi0VZVZKQ

We welcome HRs of employers from all over the world, heads of universities and research institutes, academic leaders, young doctors / post-doctors / academicians and other talents to contact us or register to join our platform，The talents we recruit will be preferentially recommended to work in universities, research institutions and other units in China or various countries around the world.

Frequently Asked Questions

Browse by question category

APPLICATION

Job search, application how-to, and status

Application

Find answers to questions about your application, including how to check your application status and what to expect throughout the application process.

Where can I find open roles?

We encourage you to use this website, as we’re constantly updating it with roles that may be of interest to you. All of our available opportunities are listed here—you can filter your search by locations, business categories, job categories, or keywords.

If you find a role you’re interested in, we encourage you to apply through this site. If your application is successful, you’ll be contacted by a member of our recruitment team to discuss next steps.

How can I search for a role?

Search for ajob of interest. You can search by locations, business categories, job categories, or keywords. Search for positions that align with your skills rather than focusing only on job titles, as job title criteria can vary across organizations. Use keywords related to your skills and experience to find roles that match your expertise.

How do I apply?

It’s easy! First, search for a job. Once you find the role you’re interested in, click the ‘Apply Now’ button next to the title of the role at the top of the page. Then, follow the directions. You’ll either create a profile or log in if you’re a returning candidate.

For fulfillment associates applications, visit ourHiring process page.

I applied for a role. Why haven't I heard back?

We follow federal requirements when we review applications. Unfortunately, we’re not able to personally contact people we’re not moving forward with.

You can check your application status by going to ‘Your job application’ in the upper-right corner of any page on this site.

If your application is successful, we’ll contact you to provide information on next steps.

Use only one email address to conduct your job search activity and use the amazon.jobs profile associated with that email address. This will enable you to receive all communication associated with that email address and job application.

Also check your junk folder, as communication can be misdirected there.

Candidates applying for warehouse positions can check their application status through the following sites:

United States:https://hiring.amazon.com/app#/login

Canada:https://hiring.amazon.ca/app#/login

Mexico:https://trabaja.amazon.com.mx/app#/login

Japan:https://shigoto.amazon.co.jp/app#/login

United Kingdom:https://www.jobsatamazon.co.uk/app#/login

Ireland:https://jobs.amazon.ie/app#/login

All other regions:https://amazon.force.com/

How can I check my application status?

Go to ‘Your job application’ in the upper-right corner of any page on this site. Your dashboard is regularly updated to display the status of your applications. When a status changes, your dashboard is updated in almost real-time.

Check your junk folder, as communication can be misdirected there.

If you’re applying for a warehouse position, you can check your application status through the following sites:

United States:https://hiring.amazon.com/app#/login

Canada:https://hiring.amazon.ca/app#/login

Mexico:https://trabaja.amazon.com.mx/app#/login

Japan:https://shigoto.amazon.co.jp/app#/login

United Kingdom:https://www.jobsatamazon.co.uk/app#/login

Ireland:https://jobs.amazon.ie/app#/login

All other regions:https://amazon.force.com/

Can I apply or interview for more than one role at a time?

You can apply and interview for maximum of 10 roles at a time.

You may be asked to go through a separate interview process for each role. Additionally, your recruiting point of contact may be different for each role.

I wanted to apply for a position I saw here, but it's not listed anymore. Can I still apply?

We regularly post new positions and remove positions that are no longer open or have been filled. If a job isn’t on our site, then we’re not taking applications at this time.

Can I apply to a role even if I don't meet the requirements?

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications, we’d love to hear from you. If you meet these requirements, be sure to highlight your relevant qualifications in your resume.

My application moved to 'Under Consideration.' What's next?

If your application is successful, we’ll contact you to provide info on next steps. Check your junk folder, as communication can be misdirected there.

Where can I find the job description for the role I’m interviewing for?

Go to ‘Your job application’ in the upper right-hand corner of any page on this site. This will show all of your active and past applications. From there, click on the application for the role you’re interviewing for to view the job description. You can also use this site to search by job ID or job title.

How can I be considered for future roles?

We encourage you to use this website, as we’re constantly updating it with roles that may be of interest to you. All of our available opportunities are listed here—you can filter your search by locations, business categories, job categories, or keywords.

If you’d like to be contacted regarding other open roles, you can log in to your account on this site and update your consent preference on the Communication Settings page. We may then contact you with suggestions about openings that could be a match.

Please see ourCandidate Privacy Noticefor information on how we handle your personal data.

Why do I have to create an application profile? Why can't I use my Amazon customer login?

We take our customers’ trust and security very seriously. To make sure our customers’ and candidates’ sensitive information is protected, our Customer Service and Human Resources data are kept separate. Because of this, you’ll need a separate profile in order to apply for jobs.

Please see ourCandidate Privacy Noticefor more information on how we handle your personal data.

When does my application move from Active to Archived?

An application is considered active as long as a final decision hasn’t been made. If you withdraw your application, are hired for a role, or are no longer under consideration, your application will be archived.

What if I don't have a resume/CV?

It’s best to write one or have one created for you, but you can still apply without one. Where a resume/CV is requested, upload a brief description of your background, experience (with dates of employment), education, and skills. This info is necessary to evaluate candidates. Applications without this information can’t be considered.

Fulfillment associates canapply without a resume.

Should I send samples of my work (writing, code, designs, etc.) with my resume/CV?

If you’re selected for an interview, we may request work samples. If we do, we’ll give you an email address to send them to. However, if you have public copies of your work available online, it’s a great idea to include links in your resume/CV.

I was referred for a role by an Amazon employee. What do I do now?

If you’re referred to an open role, we’ll reach out to have you complete your application via amazon.jobs. If your application is selected for further review, we’ll contact you.

How can I cancel/withdraw my application?

Go to ‘Your job application’ in the upper-right corner ofamazon.jobs. On the right side of each job application, there is a ‘withdraw’ option. Simply click this option to withdraw your application.

You may receive an email from amazon.jobs confirming withdrawal of your application.

If you’re already in interview process, we recommend that you email your recruiting point of contact to provide a reason for your withdrawal.

What is the Return to Office (RTO) guidance for the role I'm interested in?

The recruiter is best placed to answer your questions regarding the RTO guidance for the role you’re interested in. Contact them directly for support.

Is the role I'm interested in remote?

If a role you’re interested in is listed as “Virtual” in the job posting inAmazon Jobs, it’s virtual. Otherwise, the role is based in the location(s) listed in the posting.

ASSESSMENT

Evaluations for tech and non-tech roles

Assessment questions

Find answers to questions about our assessments, including online assessments, writing exercises, work style assessments, and more.

Can you provide info on the written exercise?

You may be asked to complete a writing exercise as part of the interview process. If required, we’ll let you know, and you may receive an email from noreply@mail.amazon.jobs asking you to complete a writing sample.

The intent of the writing exercise is to have you demonstrate clarity of thought, expression, organization, and structure. You may or may not be asked questions about your written exercise during your interviews.

Guidelines:

• Clearly indicate the question you’ve selected at the top of your response

• Use narrative format and limit the use of bullet points

• Type your response in rich text format (i.e., MS Word)

• Don’t include any confidential or proprietary information

• It is not a timed assessment. You can complete the exercise in your own time

• You can work on the exercise over multiple sessions

• The completed exercise should be submitted at least two days before your interview

When and where do I submit my written exercise?

Submit your final work no more than two days before your scheduled interview. Once your interview is scheduled, we’ll email you a link to upload your exercise. Check your junk folder, as communication can be misdirected there.

I'm not able to open the writing exercise link. What do I do?

If you experience an error when trying to open the writing exercise link that’s been sent to your email, or if you don’t receive a link by the time your interview is confirmed, contact your scheduler or recruiter. You can find their contact information on the Amazon Final Interview invitation email you received. Allow one business day for a response.

Can you provide info on the HackerRank Assessment?

The HackerRank Assessment is an online coding assessment you may be asked to complete if you’re applying for a software development engineer (SDE) role. We’ll notify you in advance if you’re required to complete this assessment and will send instructions via email. Check your junk folder if you don’t see an email in your inbox.

Watch a videoabout navigating the HackerRank Assessment platform.

Additional SDE preparation materials:

Technical topics

SDE Interview Prep

Can you provide info on the Workstyle Assessment?

The Workstyle Assessment is an Amazon-custom assessment derived from our Leadership Principles. Its purpose is to guide hiring of people who are engaged, positive, and have a sense of ownership over their work and events that happen to them.

To learn more, visit ourWorkstyle Assessment page.

If you’re expecting a link to complete the assessment but haven’t received it yet, check your junk folder.

I haven’t received a link to complete my Workstyle Assessment. What do I do?

If you’re expecting a link to complete the assessment but haven’t received it yet, check your junk folder or reach out to your recruiter.

Can you provide info on the SDE II Online Assessment?

The SDE II Online Assessment (OA) is an assessment that you may be asked to complete if you’ve applied for certain software development engineer (SDE) roles. The assessment consists of a Coding Challenge, System Design, and an Amazon Workstyle Survey.

To learn more about the OA, check out the following:

SDE II Interview prep: Online Assessment

Workstyle Assessments

HireVue questions

Applicable only for select roles in Europe, the Middle East, and Africa.

I’m having trouble accessing the HireVue interview link. What do I do?

• Open the link using another web browser (Firefox or Chrome tend to work best)

• Update the security settings in your web browser to enable access to the HireVue website (this may be blocked)

• Open the link using another device

If you’ve tried all the solutions suggested above and the issue persists, contact theHireVue Candidate Support Centerusing the blue chat box on the bottom right of the page.

When will I receive an update on my application status?

We’ll contact you when we have an update.

In the meantime, check your junk mail folder, as communications can sometimes be misdirected there.

Can I practice for my HireVue interview before I record my submission?

Yes. Follow these steps:

1. In your HireVue interview invitation email, select ‘Practice for Interview’ (this may be worded differently depending on your role).

2. On the first page you’ll see the position title, estimated time, and required equipment. Select ‘Practice First’ to proceed to the practice questions.

3. Once your camera, microphone, and internet connection have passed the equipment test, you’ll see the option to ‘Try a practice question’ or ‘Continue without practicing.’ Select ‘Try a practice question.’

4. On the next page, you’ll see a message that tells you how many attempts you’ll have for each question. This message refers to the real interview. When you’re ready to begin, select ‘Start Practice Question.’

5. There are three generic interview questions that will cycle. These aren’t specific to the position you’re applying for. The practice questions are designed to help you to get a feel for what the real HireVue interview will be like.

6. Each time you complete a practice question, you’ll be able to review your response. Use this opportunity to make sure your audio and video quality is sufficient and check your background and lighting. During the real interview, you won’t be able to review your questions once completed.

7. Once you feel comfortable and ready for your interview, select ‘Start Now.’

I haven't received the link to complete my HireVue interview. What do I do?

It can take a few hours for the link to come through. If you don’t receive a link after 24 hours, reach out to your recruiting partner. You can find their contact info in your interview invitation email. Check your junk folder, as the email can be misdirected there.

I haven't received the files required to complete my HireVue interview. What do I do?

Reach out to your recruiting partner. You can find their contact info in your interview invitation email. Allow one business day for a response.

INTERVIEW PROCESS

What to expect throughout our process.

Interview process

Find information on what to expect throughout the interview process.

Can you provide an overview of the interview process?

The interview process may include one or two telephone interviews, followed by an interview loop with member(s) of the Amazon team.

You also may be asked to complete assessments in between these stages. If assessments are required, we’ll provide you with more information.

Your recruiter can advise you on the specific steps involved in your interview process, as the steps can vary slightly depending on the role you’re interviewing for.

VisitInterviewing at Amazonto learn about each step of the application and interview process, fromcompleting the online applicationto preparing forphone interviewsand theinterview loop.

Can you tell me how long the interview process will be?

The interview process can vary depending on both your and your interviewers’ availability. On average, the process takes between three and six weeks. However, the recruiter for the role can provide specific information.

I was invited to a phone interview. What platform will be used during the call?

We useAmazon Chimefor phone interviews. We recommend using a computer for the interview. Your scheduler/recruiting coordinator will confirm your interview details along with the meeting ID to join the call.

If you have any difficulties connecting via Amazon Chime, your interviewer will contact you by phone (using the contact details you’ve provided).

Will my phone interview be conducted using audio and video?

We useAmazon Chimefor phone interviews. We recommend using a computer for the interview. If you’re unable to use video, please inform your interviewer at the start of the interview.

To check your connection over Amazon Chime, please use theAmazon Chime readiness checklink.

What can I expect after my phone interview?

The Amazon interview process generally consists of one or two phone interviews viaAmazon Chime, followed by an interview loop with multiple members of the Amazon team. Our goal is to provide you an update within two business days after your phone interview. If you’re successful, we’ll inform you of next steps.

Your recruiter can advise you on the specific steps involved in your interview process, as the steps can vary slightly depending on the role you’re interviewing for.

Will virtual interviews be conducted using video?

We generally recommend using video for your interviews. If you’re not able to use video, be sure to inform your interviewer.Check your readiness for Amazon Chime.

What are the language requirements for my interview?

The Amazon business language is English. However, depending on the role, your interview may be conducted in the local language. Contact your recruiter to confirm which language(s) you should be prepared to complete your interview in, and allow two business days for a response.

The Amazon Chime ID doesn't work. What do I do?

If the Amazon Chime ID doesn’t work, reach out to your scheduler or your recruiter. You can find their contact info in the Amazon Interview Confirmation email or Request for Availability email you may have received.

Can I share my screen during an interview?

Yes. You can share your screen to show your work. Please inform your interviewer before sharing your screen.

You must adhere to the following guidelines when sharing your screen:

• Do not not share any personal or sensitive information or data.

• Screen sharing has to be relevant to the interview question asked by the interviewer.

When can I expect to hear the outcome of my interview?

Our goal is to provide an update within two business days after your phone interview and within five business days after your interview loop. If you haven’t heard about the outcome of your interview within these timeframes, contact your recruiter.

I reached out to my recruiter. When can I expect a reply?

Check your junk folder and allow two business days for a response.

How do I identify my recruiting partners?

Throughout the interview process, you may communicate with various recruiting partners:

Candidate Partner/Sourcer/Recruiter:This will be your first point of contact and a great resource for any questions you have about the role and interview process. You’ll mainly hear from the Candidate Partner/Sourcer/Recruiter at the beginning of your candidacy.

Scheduler (Recruiting Service Associate/Recruiting Coordinator):This person will contact you to schedule your interview(s) and will be your point of contact for any scheduling-related questions throughout the process. You can find their contact information in the Request for Your Availability email or Amazon Interview Confirmation email.

Business Partner/Recruiter:Following your final interview, you’ll be contacted by your Business Partner/Recruiter with the outcome and next steps. Additionally, the Business Partner/Recruiter will be your point of contact for information about open positions, compensation/benefits discussions, on-boarding, the visa process, and general questions.

In some regions, the Candidate Partner and Business Partner may be the same individual as the Recruiter.

I have questions about the role I’m interviewing for. Who can help me?

Your recruiter can answer questions about the role. Allow two business days for a response.

Can you provide info about Amazon’s compensation philosophy?

Speak with your recruiter for details on Amazon’s compensation philosophy and to discuss your salary expectations. Allow two business days for a response.

I have questions about the offer and/or onboarding process. Who can help me?

Your recruiter can answer questions about the offer and onboarding process. Allow two business days for a response.

(Offer and onboarding-related questions include: Questions about your offer letter, start date, background check, drug test, and onboarding documents via MyDocs.)

I passed the interview, but the role has been filled or closed. What’s the process from here?

Use this site to apply to positions similar to the one you interviewed for to be considered for an open role. Depending upon the role, location, and business needs, your recruiter may assist you in finding another similar role.

We’ll keep your resume and interview information on file. Based on your consent preferences, we’ll contact you if we identify your profile as a fit for an open position to which you can apply.

If your application is successful, the assigned recruiting team will be in contact with you to provide info on next steps. Please note, based on the role, you may be asked to go through additional interviews.

I have questions about my onboarding. Whom do I contact?

Your recruiter is the primary point of contact for offer and onboarding-related questions throughout the interview process (offer and onboarding-related questions include questions about your offer letter, start date, background check, drug test, etc.). Contact your recruiter directly and allow two business days for a response.

Who do I contact if I have a disability and need a workplace accommodation or adjustment during the application and hiring process?

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ourAccommodations pagefor information.

If the country/region you’re applying in isn’t listed, please contact your recruiting partner.

Does Amazon have Sign Language services available for interviews?

Yes. You can request Sign Language services by contacting theApplicant Candidate Accommodations Team (ACAT).

I received a link to a survey after my interview. What's it about?

You may receive surveys after your phone interview and interview loop. Complete both surveys, if applicable, as the questions in each survey are different and specific to the stage of the interview process. Your feedback is important to us and we use it to enhance our processes. Please check your junk folder in case the emails are misdirected.

Interview preparation

Prepare for both technical and non-technical roles

Interview preparation tips

How do I prepare for my interview?

Refer toInterviewing at Amazonto learn how to successfully demonstrate your skills in interviews.

Amazon is a data-driven company. When you answer questions, your focus should be on the question asked. Ensure your answer is well-structured and provide examples using metrics or data if applicable. Reach out to your recruiter for any additional information on interview preparation.

Refer toCandidate Preparation Guidefor more information.

Can you provide info about behavioral-based interviewing?

Our interviews are rooted in behavioral-based questions, which ask about past situations or challenges you’ve faced and how you handled them, using theAmazon Leadership Principlesto guide the discussion.

How can I prepare for my phone interview?

Based on the nature of the role, yourphone interviewmay be with a recruiter or potential peer or senior leader on the hiring team. The phone interview will cover behavioral-based interview questions that focus on ourLeadership Principles.

Depending upon the nature of the role, it may also cover functional competencies or role-specific competencies. You can ask as many questions as you need to understand more about the role.

We useAmazon Chimeto conduct phone interviews. Pleasetest Amazon Chimebefore your interview and let your scheduler know if you have any issues. We recommended using a computer for the phone interview.

Which Leadership Principles should I focus on?

We’re unable to specify whichLeadership Principlesmay be covered n your interview. All of our Leadership Principles are equally important, so it’s a good idea to familiarize yourself with each of them.

What is the STAR method?

The STAR (Situation, Task, Action, Result) method is a structured manner of responding to a behavioral-based interview question.

For more info on how to use this method, watch theSTAR Method videoand review the STAR answer format on ourInterview page.

What non-tech roles can I find prep materials for?

Refer toInterviewing at Amazonto explore resources for non-tech roles.

I was invited to an interview loop, what can I expect?

You’ll meet individually with a number of members of the Amazon team. They will ask you behavioral-based questions based on theAmazon Leadership Principles.

If any assessments are required, you’ll be notified by your recruiter and scheduler as part of your interview confirmation.

What can I expect on a prep call?

For some roles, we offer prep calls during interview loop stage. They are designed to help you understand our process, what to expect the day of your interview, and what our interviewers will be looking for. These prep calls may be one-on-one or may include other candidates.

If your role offers a prep call, your recruiter will reach out to arrange this in advance of your interview loop.

I couldn't join the prep call. What did I miss?

Prep calls are not mandatory; they’re just an extra tool to support you. If you’ve read all the material in your interview confirmation email, you’ll be in great shape.

Can you provide info about the Portfolio Review?

For certain tech and non-tech roles, you’ll be asked to complete a Portfolio Review. Your scheduler will let you know in advance if it’s required. It will take place prior to the interview loop.

You can present two to three portfolios that demonstrate your significant design work and specify your responsibilities for each project. You should plan to present your work for about 45 minutes and leave about 15 minutes for questions.

You can reach out to your recruiter with questions regarding the review.

Interview prep for tech roles

How do I prepare for a software development interview?

Refer toInterviewing at Amazonfor technical tips and learn how to successfully demonstrate your skills in interviews.

Refer toCandidate Preparation Guidefor more information.

How do I prepare for interviews for other tech roles?

Refer toInterviewing at Amazonto explore resources for software development and other technical roles.

Can you provide info about the Whiteboard Exercise? What software can I use?

A Whiteboard Exercise (also referred to as a Drawing Exercise) is part of the interview process for some tech roles. This exercise requires you to use theBluescapedrawing tool to provide real-time visualization. Please refer to the Bluescapeinterview guideto familiarize with the application. Your scheduler will let you know in advance if the exercise is required and will provide instructions. You can reach out to your scheduler or recruiter with questions.

Alternatively, you may use a physical whiteboard or paper/marker that’s visible to your interviewers via webcam.

If you prefer a computer-based whiteboarding tool, you’ll be asked to share your screen with your interviewers. If you choose this option, try it out and get comfortable with the tool prior to your interview. Also ensure you don’t have anything personal or private open when sharing your screen. We recommend having paper and a marker handy in case of technical difficulties.

Can you provide info about the LiveCode Session?

A LiveCode Session is part of the interview process for some tech roles. This takes place during an interactive whiteboard session with your interviewer.

We’ll inform you if a LiveCode session is required, and we’ll provide a link to join and info on what to expect.

To prepare, refer to theSoftware development topics page.

What is tech a presentation/tech talk?

For certain tech roles, you’ll be asked to prepare an hour-long presentation on a practical application. Be prepared to speak for about 45 minutes and leave 15 minutes to answer questions.

Prior to your interview(s), please send your scheduler a short description of yourself and a short abstract of the topic you’d like to present. The presentation will be conducted viaAmazon Chimewhere you will be able to share your screen.

dispatch

Schedule an interview

Interview scheduling

Find answers to questions about interview scheduling, including what to expect and who to contact for support.

Can you provide info about the scheduling process?

The scheduling process includes arranging phone screenings, assessments, and interview loops.

Depending on the role, a phone screening may be scheduled automatically or manually by a scheduler. Some teams include role-specific exercises or online assessments, which will be scheduled manually if needed.

A scheduler or recruiting coordinator will contact you to confirm your availability for the interview(s). Once the interviewers accept a time and date that works for you, you’ll receive a confirmation email with the full interview schedule.

I need to reschedule my interview. What do I do?

If you need to cancel or reschedule your interview, or if your interview didn’t take place at the scheduled time, email your scheduler. You can find their contact information on the Amazon Interview Confirmation email or Request for Availability email you may have received. Allow one business day for a response.

When will I be contacted to schedule my interview?

If your application is successful, a scheduler will email you requesting your availability for an interview. The scheduler will manage your appointments throughout the application and interviewing process. Follow up with them for any scheduling-related activities and check your junk folder.

I'm not able to input my availability on the link shared for my phone interview. Whom do I reach out to?

You can email your availability to your scheduler. You’ll can find their info at the bottom of the phone interview email.

I was contacted to provide my interview availability. When should I expect my interview to be scheduled?

Once you reply to the invitation to interview, your scheduler will begin scheduling. Be sure to provide your availability for the next two weeks. We’ll contact you with any scheduling updates and send a confirmation email once the interviewer(s) accept a time and date that aligns with your availability. Be sure to check your spam/junk folder, as communication can be misdirected there.

Will I receive a calendar invite for my interview?

No. We’re unable to share a calendar invitation for confidentiality reasons. We’ll email you the interview schedule before your interview date.

University talents

Recruit interns, recent graduates and apprentices

Application

Where can I find opportunities for students?

All open roles and internships are posted on amazon.jobs, and we’re constantly updating the site.

VisitAmazon University Talentto learn about opportunities for students, new graduates, and apprenticeships across all lines of business (e.g., Amazon Studios and Prime Video, Amazon Web Services (AWS), Consumer, Devices and Services, Human Resources, Operations, etc.).

Some roles include: software development engineers (SDEs), support engineers, product managers, and financial analysts.

Should I apply for an internship or wait to apply for a full-time/permanent role?

We recommend applying for an internship to gain valuable work experience and learn first-hand what it’s like to work at Amazon, but we still welcome applications for full-time/permanent roles.

Additionally, be sure to review the minimum requirements on the job posting to make sure that you qualify for the role.

Is there an application deadline for full-time/permanent or internship positions?

Application deadlines vary by role and location. Please read the job description and minimum requirements to ensure your eligibility for application.

To learn more and apply, visit theAmazon University Talentpage.

How can I apply/be considered for specific roles?

VisitAmazon University Talentto apply for roles. Once you find one, click the ‘Apply Now’ button next to the title of the role at the top of the page.

Then, follow the directions on your screen. Either create a profile, or log back in if you’re a returning candidate.

You’ll be asked to upload an up-to date resume that clearly states your graduation date and highlights your relevant skills and experiences related to the role.

Use a personal email ID for your amazon.jobs profile instead of a university email ID, which might become inactive after you graduate. This will enable you to receive all communication associated with that email address and job application.

To check your application status, go to ‘Your job application’ in the upper-right corner of this site.

Where can I find the status of my application? When will I hear back from Amazon?

Applications are reviewed on a rolling basis. You can check your application status by going to ‘Your job application’ in the upper-right corner of this site.

In the event your application is processed further, we’ll contact you to provide information on next steps.

I was referred for a specific role by an Amazon employee, what do I do now?

If you are referred to a specific open role, you’ll receive an email to complete your application through the amazon.jobs portal.

Once your application is complete, a recruiter will evaluate your application. In the event your application is processed further, we’ll contact you to provide information on next steps.

Can I be referred after I have applied to a role?

We’re unable to add referrals to applications that have already been submitted and are in process.

Please note: Don’t withdraw your application to reapply with a referral. The withdraw feature is a permanent action for the rest of the season for that specific job ID.

If you’d like to be referred to another role, you definitely can! Please have the Amazon employee submit your referral first.

Once your referral is submitted, you’ll receive an email with steps to complete your application through the amazon.jobs portal.

As a student, can I send resume of a friend via email?

We are unable to take application referrals via email. The candidates must apply online directly via this site.

If you’re referred to a specific open role by an Amazon employee, you’ll receive an email to complete your application through the amazon.jobs portal.

Can I apply to multiple roles?

You can apply and interview for a maximum of 10 roles at a time. We encourage you to thoroughly review the job description as well as basic and preferred qualifications before applying to any role(s) to ensure your skills, experience, and career goals best align with the role.

You may be asked to go through the interview process for individual roles separately. Additionally, your recruiting point of contact for each role may be different.

How do I update my resume?

Go to ‘Your job application’ in the upper-right corner of this site and select the role you’ve applied for. You’ll then be directed to your application page where you can click ‘Profile’ in the upper-right corner.

You can make edits to your profile and also upload an updated resume. To apply your changes, click ‘Save Changes.’

Should I apply using my university email ID or personal email ID?

We recommend you use your personal email ID to apply for roles. This will ensure that you continue to receive communications from Amazon recruiting team after your academic tenure with your university.

My Application Moved to 'Under Consideration.' What does this mean?

When your application is in the status “Under Consideration,” it’s being reviewed by our hiring team, and we’re unable to provide more specific status updates.

If your application is successfully progressed, our recruiting team will reach out to you directly with next steps.

We encourage you to continue to check your application status as well as your email. Communication from our recruiting teams can be misdirected to spam or junk folders, so be sure to check there.

Tip:Use a personal email ID for your amazon.jobs profile instead of a university email ID, which might become inactive after you graduate. This ensures you receive all relevant communications.

Are Amazon internships paid?

Yes, Amazon internships are paid positions.

Can I apply for opportunities in other countries?

Yes, you can apply for any position within Amazon’s global business, as long as you meet the required qualifications and eligibility criteria for the role, including immigration and visa requirements.

Please note some roles may require proficiency in the local language in addition to English.

Do I need to be a student to apply for an apprenticeship?

No. You don’t need to be a student to apply for an apprenticeship. You must, however, be 18 years or older and meet all the basic qualifications to be considered.

Interview Process

In what countries does Amazon hire students?

We recruit for internships, apprenticeships, and full-time roles in more than 40 countries across the Americas, Asia, Australia, Europe, the Middle East, and Africa.

I completed the assessment. When will I hear back?

In the event your application is processed further, we’ll contact you to provide information on next steps.

You can check your application status by going to ‘Your job application’ in the upper-right corner of this site.

I have an offer deadline for another company. Can you expedite my application/interview process?

There is no guarantee that Amazon can expedite the recruitment process due to a competing offer. You may consider asking for an offer extension deadline.

If you’re selected to interview, please inform your recruiter of your competing offer deadline, and we’ll do our best to expedite the interview scheduling process.

What is the online assessment (OA)?

An online assessment is an objective evaluation to get to the next hiring step.

If your application is processed for next steps and your role requires an OA, you’ll receive an email containing the online assessment link and instructions on how to complete it. This email will include resources to how to best prepare you to take the online assessment.

How do I prepare for Amazon’s interview process?

Refer toInterviewing at Amazonto learn how to successfully demonstrate your skills in interviews.

My interview is taking place virtually, how does that work?

We useAmazon Chimefor phone interviews and recommend using the video feature and a computer device for the interview.

Your scheduler or recruiting service associate/recruiting coordinator will confirm your interview details along with the meeting ID to join the call.

If there are any difficulties connecting via Amazon Chime, your interviewer will contact you by phone (using the contact details you’ve provided).

If I'm successful, can I pick my role, team, and location?

Our recruiting team matches candidates with opportunities based on a variety of factors including business needs.

When you apply, you’ll be able to share your preferences from a list of available locations.

Please note that we’re unable to guarantee placement based on your preferences.

Do you offer accommodations?

Yes, Amazon ensures equal employment opportunities to applicants and candidates with disabilities by providing reasonable accommodations during the application and hiring process.

If you would like to request an accommodation for the interview or onboarding process, please reach out to our recruiting team and they can connect you to our accommodation team. You may also reach them directly by visitingAccommodations page.If the region you’re interviewing for isn’t listed, contact your recruiting partner for support.

Additional resources can be found here:Disability accommodations.

What is your recruiting process?

Our recruiting process may include an online assessment and/or telephone interview with your recruiter, followed a virtual panel or ‘loop’ interview with a number of members of the Amazon team.

Your recruiter will advise you on the specific steps involved in the process, as the steps can vary slightly depending on the role you’re interviewing for.

VisitInterviewing at Amazonto learn about each step of the application and interview process, fromcompleting the online applicationto preparing forphone interviewsand theinterview loop.

When will I be contacted to schedule my interview?

If your application is successful, a scheduler (recruiting service associate or recruiting coordinator) will email you requesting your availability for an interview.

The scheduler will manage your appointments throughout the interviewing process. Follow up with them for any scheduling-related activities and check your junk folder.

Which project will I be assigned to?

The assignment of projects depends on many factors, such as the team, your internship dates, and our business needs. You’ll learn more about your assigned project on your Day One.

Technical support

Chime, account login, and profile updates

Amazon.jobs application

I received an error message when submitting my application or logging into my account. What do I do?

We recommend trying a different browser. You can also try clearing your cache and browsing data. Another recommendation would be changing your password on the account. If the issue persists, try creating a new account with a new ID and new password and reapply.

If you’ve recently changed your email address or have multiple accounts associated with several applications, you can continue to access your application using the corresponding account. Currently, we’re unable to merge accounts.

I already have an amazon.jobs account, so why do I need to reset my password?

We’ve improved the sign-in experience, and we want to make sure you’re able to access all of our features. Resetting your password will allow you to see our updates.

I have multiple email addresses associated with my applications. Can I merge my accounts?

No. If you have different accounts associated with different applications, you’ll need to access your applications using your corresponding accounts.

I forgot my amazon.jobs username. How do I recover it?

Sign in with your current email address.

I forgot my amazon.jobs password. How do I recover it?

Click ‘Forgot password’ on the sign-in screen and enter your username.

What can I access with my amazon.jobs account?

You can access your applicant profile, view your application info, and check your application status.

Do I have to upload my resume/CV using a cloud service?

No. You can upload your resume/CV using a cloud service or you can upload it from your device.

You can use LinkedIn as an alternative to uploading a traditional resume/CV during profile creation.

We only accept one resume per applicant, so select the option that works best for you.

I don't have an email address. Can I create an account using my phone number?

No. At this time, we only support sign-in using a valid email address. In the future, however, you’ll be able sign in to amazon.jobs using your phone number.

Can I upload a resume/CV and use my LinkedIn profile?

Yes. You can use LinkedIn as an alternative to uploading a traditional resume/CV. We only accept one resume per applicant, so select the option that works best for you.

If you have all the basic qualifications for the role, be sure to highlight those in your LinkedIn or resume/CV.

If you want to share your resume/CV in English and a local language, please integrate both into one document.

How do I delete my data from your site?

The Data Privacy Team supports all data subject requests. You can email them athr-dsr-privacy@amazon.com.

How do I update my personal details in amazon.jobs?

Go to ‘Your job application” in the upper-right corner and select the type of role you’ve applied for. You’ll then be directed to your application page where you can click ‘Profile’ in the upper-right corner. You can make edits to your profile and also upload an updated resume. To complete the process, click ‘Save Changes.’

Please note: You won’t be able to change your email ID. So please be sure to add an active email address. In order to edit your email ID, please contact your recruiter.

Amazon Chime

How can I install Amazon Chime?

Refer to thevideo on how to install Amazon Chimeand create an account.

Alternatively, visit ourAmazon Chimepage for step by step instructions.

How do I join a meeting with Amazon Chime?

Refer to thevideo on how to join a meetingusing Amazon Chime.

After joining the meeting, you’ll be in waiting room for a maximum of 10 minutes until your interviewer admits you into your virtual meeting room. Since the request to join a meeting room automatically times out after 10 minutes, please join the meeting only at the interview start time.

If your request to join times out or is denied, choose ‘Try again.’ If you’re still not allowed, reach out to your scheduler.

I can't install Amazon Chime. How can I join a meeting without Chime?

Refer to thevideo on how to join a meetingwithout Amazon Chime.

How do I access Amazon Chime for my interview?

There are four ways you can join your interview via Amazon Chime:

1. Click to join the meeting onAmazon Chime. Once open, click ‘Attend Meeting’ and enter the Meeting ID.

2. Download Amazon Chime to your laptop or desktop computer and enter the Meeting ID.

3. Download the Amazon Chime app to your smartphone and enter the Meeting ID.

4. Dial in via phone (audio only) and enter the Meeting ID when prompted (local dial-in numbers can be found on thedial-in numbers page).

After joining the meeting, you’ll be in the waiting room for a maximum of 10 minutes until your interviewer admits you into your virtual meeting room. Since the request to join a meeting room automatically times out after 10 minutes, please join the meeting only at the interview start time.

If your request to join times out or is denied, choose ‘Try again.’ If you’re still not allowed, reach out to your scheduler.

How can I test Amazon Chime on my computer?

To check your connection over Amazon Chime, follow the steps inAmazon Chime readiness.

Can I use my Android phone to join my Chime interview?

Can I use my Android phone to join my Chime interview?

Amazon Chime works across most Android phones. Refer to ourAndroid requirementsfor more info.

However, we recommend using a computer for your interview, as some roles may require tests that use your computer software.

Account Login

What is Multi-Factor Authentication (MFA)?

Multi-Factor Authentication, or MFA, adds a layer of security to your account.

For amazon.jobs, it means you need to give two types of verification: your regular password and a one-time passcode (OTP) sent to your email.

Is MFA mandatory on this site? Can I choose not to enable MFA?

You have the option to enable or disable MFA in your account settings. However, for certain tasks, mandatory MFA is enforced for every login, regardless of the MFA setting in your account.

How do I enable MFA on my account?

You can enable or disable MFA in your account settings. Once you’ve enabled MFA, you’ll receive a one-time passcode (OTP) via email during your next login.

What should I do if I didn't receive the one-time passcode (OTP) email?

If you don’t receive the one-time passcode (OTP) email, check your junk folder and add the email address to your safe sender list.

If it’s not there, use the ‘Send me a new code option on the authentication screen to request a new code.

What happens if I enter the one-time passcode (OTP) incorrectly?

If you enter the code incorrectly, you’ll receive an error message, and the code input field will be cleared. You can attempt to enter the correct code again.

What if my one-time passcode (OTP) is no longer valid?

If your code expires, you can request a new code by using the ‘Send me a new code’ option on the authentication screen.

If you requested multiple verification codes, only the newest one will work.

What if I still can’t complete the one-time passcode (OTP) verification?

You have the option to create a new account to proceed with your job application.

Amazon culture

Overview of Strengths, Diversity and Inclusion

Our culture

Can you provide info about Amazon culture?

VisitWorking at Amazon.

Explore videos to gain insights into our workplace culture, opportunities for career growth, and skill development:

Unbox your ideal career

Hiring Our Heroes

Discover a new career here

Can you provide info about your dress code?

Corporate Offices

Our dress code is casual, so feel free to dress comfortably (business casual is appropriate and wearing a suit is not necessary).

Fulfillment Centers

Our dress code is relaxed, with a few rules to follow for safety. Comfortable, closed-toe shoes are required, and protective safety footwear is required in select business units. We’ll provide details on our dress code and grooming policy if you’re hired for a role in one of our fulfillment centers.

Can you provide info about Amazon benefits?

Our benefits can vary by location, the number of regularly scheduled hours you work, your length of employment, and your job status, such as seasonal or temporary employment.

Refer to the following for benefits information applicable to employees in different regions:

United States:

•Benefits overviewfor employees located in the US, excluding Hawaii

•Benefits overviewfor employees located in Hawaii

Other Countries:

Visit ourGlobal Benefits page.

Fulfillment Associates:

United States:https://hiring.amazon.com/why-amazon/benefits#/

Canada:https://hiring.amazon.ca/why-amazon/benefits#/

Mexico:https://trabaja.amazon.com.mx/por-que-amazon#/

Japan:https://shigoto.amazon.co.jp/why-amazon#/benefits

United Kingdom:https://www.jobsatamazon.co.uk/associate-roles/benefits#/

Ireland:https://jobs.amazon.ie/associate-roles/benefits#/

All other regions:https://www.amazon.jobs/en/benefits/global

You can also reach out to your recruiting partner with your benefits questions.

Can you provide info about your fulfilment centers?

To learn more about Amazon Operations and our fulfillment centers, take a tour in person, virtually, or watch recorded video atamazontours.com.

How does Amazon build diversity, equity, and inclusion into its culture?

We’re a company of builders who bring varying backgrounds, ideas, and points of view to inventing on behalf of our customers. Visit ourresource guidethat highlights our ongoing commitment for diversity, equity and inclusion at Amazon.

To learn more, please visit ourDiversity, Equity, and Inclusionpage.

What's Amazon’s approach to sustainability?

As part of our mission to be Earth’s most customer-centric company, we’re committed to building a sustainable business for our employees, customers, and communities, including the people that support our entire value chain.

For more info, visitAmazon SustainabilityandAmazon Newsfor sustainability updates.

What affinity groups or employee resource groups do you have?

VisitAmazon Affinity groupsfor a list.

GENERAL QUESTIONS

Post-government employment and miscellaneous queries

Miscellaneous

Is remote work possible?

Remote work options vary depending on the specific role you’re applying for. To get detailed information, please reach out to your recruiter. Amazon supports open communication about individual needs for flexible work arrangements.

What do I do if I suspect a fraudulent source is offering me a job at Amazon?

Be cautious of scams that offer unauthorized Amazon employment opportunities.

Our recruiters who contact candidates—whether via text, call, or email—will never ask for banking info or request an enrollment fee.

We encourage those who think they may have been contacted by a fraudulent source offering a job on behalf of Amazon toreport it.

We actively investigate reported employment scams, and as a result, dozens of fraudulent recruiting websites have been taken down.

Do I have to move to Seattle to work at Amazon?

No. We have offices all over the world. Learn more on ourLocations page.

Do you hire people to work from home as customer service associates?

Yes. For more info or to view current opportunities, go toamazon.com/csajobs.

What's E-Verify?

E-Verify is a web-based system that allows an employer to determine an employee’s eligibility to work in the US using information reported on an employee’s Form I-9.

E-Verify confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS).

For more info, go to theUSCIS E-Verify website.

Does Amazon or its approved recruiting partners charge any fee for employment?

Does Amazon or its approved recruiting partners charge any fee for employment?

No. Amazon is an equal opportunity employer. Employment decisions are based on merit. Additionally, we don’t ask for any refundable security deposit to be paid in bank accounts for employment purposes.

We request candidates to be cautious of misleading communications and not pay any fee/deposit to individuals/agencies/employment portals on the pretext of participating in the Amazon interview process or seeking employment with us. These would be fraudulent in nature.

Anyone dealing with such individuals/agencies/employment portals will be doing so at their own risk, and Amazon will not be held responsible for such loss or damage suffered directly or indirectly. Such fake job offers shall not be treated as any kind of offer or representation by Amazon.

Please note, Amazon does not send offer letters from Hotmail, Yahoo, Gmail, or any other public email accounts or demand a fee in lieu of an employment offer/interview. If you receive such mails, please do not pay any fee or deposit. If you’ve already made a payment, please log a complaint with the local police for necessary legal action to be taken.

Where can I view the equal employment opportunity poster?

View the poster inEnglishandSpanish.

Do you hire people to write Amazon reviews?

We don’t pay people to write reviews. We’ve found that customers trust reviews written by other customers.

I work for an employment agency, temporary staffing firm, or consulting business. How can I present applicants to you?

We don’t have a submittal process for agencies not on our preferred list.

How does the stock split impact the number of RSUs in my offer letter?

On May 25, 2022, Amazon shareholders approved a 20-for-1 split of our common stock. If you received RSUs as part of your offer on or before June 3, 2022, the RSUs in the offer are in pre-split figures. By the time the RSUs were made visible in your account, the split-adjusted amount was reflected.

If you receive an offer after June 3, 2022, the RSUs will be split-adjusted, meaning that the RSUs in your offer letter will match the total amount you will see in your Amazon stock account.

What is Amazon’s Pay Transparency policy?

Amazon does not discharge or in any other manner discriminate against employees or applicants because they have enquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Post-Government Employment

I'm in the military. Am I considered a government employee?

Yes. Members of the military including those in the National Guard and Reserve are considered government employees for the purpose of your job application.

I'm a contractor and I'm paid by a private company; however, I work with a government agency. Am I a government employee?

No. However, restrictions may apply depending on your role with your employer and your level of engagement with the government.

If Amazon extends an offer of employment to you, you’re not permitted to disclose non-public information gained from your prior employer in your work with Amazon.

Restrictions may also apply if you’re working with an intelligence agency.

Contact your current employer if you have any questions regarding any restrictions that may apply to you.

How do I determine if I'm restricted from seeking employment or having employment discussions with Amazon or its subsidiaries?

You may be restricted from having employment discussions with Amazon or its subsidiaries if you’re participating in, or have oversight or responsibility over, an Amazon matter; are participating, or previously participated, in a government acquisition involving Amazon or its subsidiaries; or have a financial interest in Amazon, including through a family member.

To learn how the rules apply to your specific situation, consult your employer’s ethics officer.

Do the government restrictions on seeking employment apply to submitting an application and/or sending my resume/CV to Amazon?

The restrictions on seeking outside employment apply broadly. Consult your employer’s ethics officer before applying for a job with Amazon if you have any questions or concerns.

How do I know if I work for an intelligence agency?

The list of organizations with an intelligence component is provided by the Office of the Director of National Intelligence. You can find the listhere.

How do I know if I am a 'senior' or 'very senior' government employee?

‘Senior’ employees are those paid more than a GS-15 level, officers in the uniformed services above a level O-7, and certain presidential or vice-presidential appointees. Contact your government agency’s ethics official for more info if you’re unsure of whether you qualify as a senior employee.

‘Very senior’ employees include the Vice President, employees who occupy positions paid at the Executive Level I or certain Executive Level II rates of pay, and certain presidential or vice-presidential appointees. Please contact your government agency’s ethics official for more info if you’re unsure of whether you qualify as a very senior employee.

Interviewing at Amazon

Our application and interview process differs from role to role. Learn about some of the ways we get to know you.

The process

Our application and interview process differs from role to role. Here are some of the ways we get to know you.

Online Application

Frequently asked questions

How do I apply?

To start, search for ajob of interest. You can search by locations, business categories, job categories or keywords. Once you find one, click the “Apply Now” button next to the title of the role at the top of the page.

Then, follow the directions on your screen. Either create a new profile, or log back in if you’re a returning candidate.

If you are interested in a warehouse/associate position in an Amazon fulfillment center,learn more about the application process.

How do I upload or update my cover letter?

Being a peculiar company, we don’t accept cover letters. Just ensure your resume is up to date and you’re all set.

What if I don’t have a resume or CV to enter into the form?

It’s recommended to have a resume or CV. If you don’t have a resume, it is still okay to apply. Just be sure to fill in a brief description of your background, experience (with dates of employment), educational achievements, and skills. This information is necessary to evaluate candidates. Applications without this information will not be considered.

If you are interested in a warehouse/associate position in an Amazon fulfillment center, you do not need to have a resume to apply.Learn more about the application process.

Should I send samples of my work (writing, code, designs, etc.) with my resume or CV?

If you’re selected for an interview, we may request work samples. If we do, we’ll let you know where you should send them. However, if public copies of your work are available for viewing online, including links on your resume is a good idea.

The position I wanted to apply for is no longer listed. Can I still apply?

We regularly post new positions and remove positions that are no longer open. We also actively remove roles that have been filled. If a job is not listed, that means we are no longer taking applications for the position at this time.

What's the status of my application?

We follow federal requirements when we review resumes and only contact candidates we’d like to learn more about. Unfortunately, we’re not able to make personal contact with everyone who submits a resume. To check your status, log in to your application profile and review the roles for which you’ve applied.

Candidates for warehouse and Amazon Fulfillment Center positions can check the status of their applicationshere.

I already have an amazon.jobs account, so why do I need to reset my password?

We’re working hard to provide the best candidate experience possible, so we’ve made some improvements to the sign-in experience. We want to make sure you’re able to access all of our new features. Resetting your password will allow you to see the new and ongoing changes coming to amazon.jobs to make your experience great.

I don't have an email address. Can I create an account using my phone number?

At this time, amazon.jobs only supports sign-in using a valid email address. In the near future, however, you’ll be able sign in to amazon.jobs using your phone number.

I forgot my amazon.jobs password. How do I recover it?

To recover your password, click ‘Forgot password’ on the sign-in screen and enter your username.

I forgot my amazon.jobs username. How do I recover it?

We recommend signing in with your current email address.

What information or features can I access with my amazon.jobs account?

With an amazon.jobs account, you can access your applicant profile, view application information, and check your application status. As amazon.jobs continues to improve and grow, we’ll inform you of any new features or changes.

Do I have to upload my resume using a cloud service?

In an effort to support a more mobile-friendly experience, we’ve added the ability to upload your resume using cloud services. However, you still have the option to upload your resume from your device.

Can I upload a resume and use my LinkedIn profile?

Applicants can use LinkedIn as an alternative to uploading a traditional resume during profile creation. Unfortunately, we only accept one resume per applicant at this time, so please select the option that works best for you.

My application status hasn't changed. Who can I contact for an update?

Your dashboard is regularly being updated to display the most up-to-date status information relating to each application. When an application status changes, your dashboard is updated in almost real-time to reflect this new status.

When does my application move from Active to Archived?

An application is considered active as long as a final decision has not yet been made. If an applicant withdraws their application, is hired for a role, or is no longer under consideration, their application will be archived.

How can I apply to work for one of your subsidiary companies?

Most open positions with our subsidiaries are included in amazon.jobs search results. You can search and apply to them fromthis pageon amazon.jobs.

Do you hire contractors, temporary employees, or freelancers?

Yes, we often work with temporary employment agencies for contractors, temporary employees, or freelancers.

To learn about these opportunities, contact leading employment agencies in the cities where Amazon has a presence. We do not provide listings for contractor, temporary, or freelance positions on our site.

Why do I have to make a separate application profile instead of just using my Amazon.com customer login?

Why do I have to make a separate application profile instead of just using my Amazon.com customer login?

We take our customers’ trust and security very seriously. To ensure our customers’ and candidates’ sensitive information is protected, our customer and candidate data are kept completely separate. This is why you need a separate profile to apply for jobs.

Can I still apply if I need a work permit?

Yes, we regularly offer assistance to eligible workers seeking work permits, however, each case is reviewed individually.

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Assessments

Let's prepare for assessments

About Amazon

Before we get into the details of assessments, take some time to learn about our company.

Leadership Principles

Next, dive into our Leadership Principles. We use our Leadership Principles every day, whether we’re discussing ideas for new projects or deciding on the best approach to solving a problem. It is just one of the things that makes Amazon peculiar. All candidates are evaluated based on our Leadership Principles. The best way to prepare is to consider how you’ve applied the Leadership Principles in your previous experience.

View our Leadership Principles

About assessments

One of our highest priorities is hiring and developing the best, and we work hard to raise the performance bar with every hire.

We use online assessments as one way to help us get to know you better, and we design them to measure key characteristics required for success in a role. Assessments also allow us to assess applicants consistently and equitably, as everyone is provided with the same experience and info needed to complete the assessment.

Depending on the position, we may ask you to take an assessment during the application process or send it to you separately after you’ve applied. The type and number of assessments will depend on the role you apply for, and in some cases, must be completed within a certain time frame.

The two common types of assessments are work style assessments and work sample simulations.

WORK STYLE ASSESSMENTS

These assessments are centered around our peculiar culture andLeadership Principles,and they typically take 10 to 20 minutes to complete.

We will ask you to choose the extent to which a statement represents your work style. For instance, we may ask you which of the two statements “I like for things to be clearly structured,” or “I look forward to the opportunity to learn new things,” best describes you.

WORK SAMPLE SIMULATIONS

These assessments ask you to complete virtual tasks related to a specific position and typically take 20 minutes to one hour to complete.

They may ask you to make decisions based on ourLeadership Principles,complete activities critical to success at Amazon, and demonstrate your problem-solving, prioritization, and interpersonal abilities. Depending on the role you’re applying for, the assessment may ask you to interpret data from a chart, answer a customer question, choose how to resolve an issue, multitask, or find the right info from multiple sources.

For any Software Development Engineer I & II applicants, we recommend reviewing ourSoftware Development Topicsto help you prepare for technical evaluations and interviews. For all other roles, no advance preparation is required to complete the assessment(s). Just be yourself and do your best.

Some questions may ask about your work style. Try not to overthink them or spend too much time on any one question. We want to get to know the authentic you, as there are many types of successful people at Amazon.

Before starting your assessment, carefully read any information provided, since things like timing, deadlines, and assessment types can vary depending on the team.

The formalities

The formalities

Most assessments are conducted remotely unless administered as part of a hiring event or on-site interview day.

During your assessment, be in a quiet and comfortable place with no distractions.

Review instructions carefully, as some assessments must be completed by a particular date. If an assessment deadline is missed, we’re unable to grant extensions. Many assessments are also timed, so be sure to set aside an appropriate amount of time.

All assessments require the internet and a computer with a reliable connection and access to email. You’ll be notified of any additional technical requirements in advance.

If you have a disability or medical condition and need an accommodation, such as an ASL interpreter or a different interview format, or if you have physical accessibility needs,please reach out to us,as we are committed to making reasonable provisions for all individuals.

Technical assistance is available for all assessments should you experience a disruption that you can’t resolve (e.g. assessment freezes or crashes). If an issue occurs, use the contact info provided in the assessment.

We take your data privacy very seriously. To learn about how we store your results review ourprivacy policy.

All assessments must be completed solely by the applicant.

After assessments

In most cases, you’ll be notified via email if we’re moving forward with your application. You can also check your status any time in our application portal.

After you complete the assessment, certain roles may require you to participate in a phone screening or interview loop. To prepare, explore our prep guides forphone screeningsandinterview loops.

Phone Screening

Let's prepare for your phone screening

About Amazon

Before we get into the details of your phone screening, take some time to learn About Amazon.

About Amazon

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Leadership Principles

The best way to prepare for your interview is to consider how you’ve applied our Leadership Principles in your previous roles.

Amazon Leadership Principles

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Behavioral-based interviewing

Our interviews are rooted in behavioral-based questions. These questions ask about past situations or challenges you’ve faced and how you handled them, using Leadership Principles to guide the discussion.

We avoid brain teasers (e.g., “How many windows are in Manhattan?”). We’ve researched this approach and have found that those types of questions are unreliable when it comes to predicting success at Amazon.

Here are some examples of behavioral-based questions:

1. Tell me about a time when you were faced with a problem that had a number of possible solutions. What was the problem and how did you determine the course of action? What was the outcome?

2. When did you take a risk, make a mistake, or fail? How did you respond, and how did you grow?

3. Describe a time you took the lead on a project.

4. What did you do when you needed to motivate a group of people or promote collaboration on a project?

5. How have you used data to develop a strategy?

When you respond, be sure to focus on the question asked. Ensure your answer is well-structured and provide examples using metrics or data if applicable. Reference recent situations whenever possible.

Prep for technical interviews

Prep for technical interviews

Interview preparation for tech roles (e.g. software development, machine learning) can be foundhere.

Unsure if you’re interviewing for a technical role? Reach out to your recruiting point of contact.

The formalities

Some teams incorporate role-specific exercises or online assessments into the interview process. We’ll let you know if the role you’re interviewing for requires one of these.

During your phone screening, be in a quiet and comfortable place with no distractions.

Have a computer with a reliable connection and access to email.

If you’re using a mobile phone, ensure you are in a place with proper coverage.

Have a copy of your resume on hand.

Have paper and pen readily available.

Come prepared with questions that you’d like to explore in more detail (e.g. initiatives/projects, team culture, scope of role)If you need clarity on anything, or have any follow-up questions, reach out to your recruiting point of contact.If you need anaccommodation,or have questions or concerns, please reach out, as we ensure reasonable accommodations for everyone.You’ll likely need todownload Amazon Chime,our tool for video conferencing (step-by-step guide can be foundhere). The meeting ID# will be emailed to you by your recruiting point of contact. For optimal sound quality, use a headset with a microphone.

After your phone screeningWe do our best to get back to you within two business days. If you haven’t heard from us, feel free to give us a nudge.·Interview Loop

Prepare for your interview

About AmazonBefore you get into the details of our interview process, take some time to learn about our company.

About Amazon·Leadership Principles

We use our Leadership Principles every day. They’re crucial to discussing ideas for new projects and to deciding the best ways to solve problems. They’re just one of the things that makes us peculiar.All candidates are evaluated based on these principles. The best way to prepare for your interview is to consider how you’ve applied them in your past.

Amazon Leadership PrinciplesBehavioral-based interviewing

Our interviews are rooted in behavioral-based questions. We’ll ask about past situations or challenges you’ve faced, using our Leadership Principles to guide our discussion. We avoid brain teasers (for example, “How many windows are in Manhattan?”). We’ve found this approach is unreliable when it comes to predicting success.

Here are some example questions:

Tell me about a time when you were faced with a problem that had a number of possible solutions. What was the problem and how did you decide what to do? What was the outcome?

When did you take a risk, make a mistake, or fail? How did you respond? How did you grow from it?

Describe a time you took the lead on a project.

What did you do when you needed to motivate a group or promote collaboration on a project?

How have you used data to develop a strategy?

Keep in mind that we are a data-driven company. Ensure your answers are well-structured. Provide examples using metrics or data if applicable. Reference recent situations when possible.

STAR answer format

The STAR method is a structured manner of responding to a behavioral-based interview question. Here’s what it looks like:

SITUATION

Describe the situation you were in, or the task you needed to do. Give enough detail for the interviewer to understand the complexities of the situation. This example can be from a previous job, school project, volunteer activity, or other relevant event.

TASKDescribe your goal.ACTIONDescribe the actions you took. Use an appropriate amount of detail. What steps did you take? What was your contribution? Let us know what you did, not what your team or group did. Use the word ‘I,’ not ‘we.’

RESULTDescribe the outcome of your actions. Don’t be shy about taking credit for what you did. What happened? How did it end? What did you accomplish? What did you learn? Provide examples using metrics or data if applicable.Consider your successes and failures in relation to the Leadership Principles. Use examples that showcase your expertise and how you’ve taken risks, succeeded, failed, and grown. Keep in mind that some of our most successful programs have risen from the ashes of failed projects. Failure is a necessary part of innovation. We believe in failing early and persevering until we get it right.

Tips for great answers

Practice using the STAR method. Frame your examples in relation to the Leadership Principles.

Ensure each answer has a beginning, middle, and end. Describe the situation or problem, the actions you took, and the outcome.

Prepare short descriptions of a handful of situations. Be ready to answer follow-up questions in greater detail. Select examples that highlight your unique skills.

Have examples that showcase your experience and how you’ve taken risks, succeeded, failed, and grown.

Specifics are key. Avoid generalizations. Give a detailed account of one situation for each question you answer. Use data or metrics to support your example.

Be forthcoming. Don’t embellish or omit parts of the story.

Prep for technical interviews

Interview prep for tech roles (for example, software development and machine learning) can be foundhere.

Unsure if you’re interviewing for a technical role? Ask your recruiting point of contact.

Tips before you head inBe prepared to explain what interests you about the role and the team (or teams) you’ll be meeting with.

Be concise but detailed in your answers. We know it’s hard to gauge how much info is too much versus not enough. A good test is to pause after your answer to ask if you’ve given enough detail or if the interviewer would like you to go into more depth.

If you’re asked a question but aren’t given enough info to provide a solid answer, don’t be shy about asking for clarification. If additional context isn’t available, focus on how you’d attempt to solve the problem based on limited information.

For some roles, we may ask you to provide a writing sample. Why? We don’t make slide-oriented presentations. Instead, we write narrative memos. We silently read them at the beginning of some meetings. These papers range from one to six pages and explain a project goal, steps, and outcomes. Given this aspect of our culture, and the impact these papers have on our decisions, it’s important to be able to express your thoughts in writing.

We aim to hire smart, thoughtful, customer-obsessed people. “Why Amazon?” is a common question. We want to understand what inspired you to explore an opportunity with us, so we can get a better sense of who you are.

We try to leave a few minutes at the end of each interview to answer your questions. If we don’t get to all of them, don’t hesitate to ask your recruiting point of contact.

Interview dayCheck in:Arrive 15 minutes early and check in for your interview. Have your government-issued photo ID ready (for example, your driver’s license or passport).Location:Your interview may be in-person or remote. You’ll receive instructions via email. Some of our offices are dog-friendly. Let us know if you need an accommodation or have allergies.Dress code:Comfortable and casual. While some roles in our fulfillment centers may require certain clothing for safety reasons (such as closed-toed shoes), in most of our offices people wear everyday clothes. We’re interested in what you have to say, not what you’re wearing.What to expect:Interviews will be a mixture of questions and discussions about your experience. Be ready with detailed examples. Concise, structured answers are best.Interviewers:Depending on the role, you’ll meet with two to seven people. They’ll likely be managers, team members, stakeholders from related teams, and a Bar Raiser (usually a person from another team). All interviewers will assess your potential for growth beyond the position you’re interviewing for. They’ll evaluate how well your background and skills meet core competencies, along with how they relate to our Leadership Principles. We recommend approaching each interviewer the same way, rather than tailoring answers to their role. Interviewers will often take notes on their laptops. It’s important that they have precise notes from their time with you to share with one another.Resume or CV:Interviewers will have a copy, but feel free to bring one as well.

Duration:Each session usually lasts between 45 minutes and an hour.Lunch:We’ll provide lunch if your interview is in person and scheduled during the lunch hour. Let your point of contact or your lunch buddy know if you have dietary preferences.Technical roles:If you’re interviewing for a technical role, be prepared to white board.Remote interviews:If you’ve been asked to do a remote interview, you’ll likely need todownload Amazon Chime,our tool for video conferencing (step-by-step guidehere). If you’re presenting, you’ll need to download Chime to your desktop. The meeting ID will be emailed to you by your recruiting point of contact. For the best sound quality, use a headset with a microphone.

Before and after your interview··Some teams use role-specific exercises or online assessments as part of the interview. You’ll be told if the job you’re interviewing for requires one of these.

·Confirm or book arrangements if your interview requires travel. We’ll set up your travel or put you in touch with our travel agency to help you coordinate details.

·Submit your expense reports after your visit. We’ll provide details on where and how to do this. Fill in your form clearly and ensure scanned receipts are legible. This will help prevent reimbursement delays.

·If you need anaccommodationor have questions or concerns, please get in touch. We ensure reasonable accommodations for everyone.

·After your interview, you should expect a brief survey via email. It’s important for us to know how we did so we can improve.

·Expect to hear back from us within five business days of your interview. If you don’t, feel free to give us a nudge.