UnitedHealth Group
We are a health care and well-being company made up of a diverse team around the world dedicated to making health care work better through two distinct and complementary businesses: Optum and UnitedHealthcare.
.Mission & Values
Helping people live healthier lives and helping make the health system work better for everyone
UnitedHealth Group is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone.
To achieve our mission…
We seek to enhance the performance of the health system and improve the overall health and well-being of the people we are privileged to serve and their communities.
We work with health care professionals and other key partners to expand access to high-quality health care so people get the care they need at an affordable price.
We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.
Our values
Integrity.We do the right thing and follow through on our shared commitment to Quality.
Compassion.We listen, advocate and act with urgency for those we serve and our colleagues.
Inclusion.We welcome, value, respect andhearall voices and diverse points of view.
Relationships.We work together to deepen connections and collaboration for better outcomes.
Innovation.We invent a better future by learning from the past.
Performance.We strive for high Quality results in everything we do.
.Our People & Culture
Meet our diverse team
At UnitedHealth Group, we celebrate our people, ideas and experiences — fostering an inclusive, equitable and diverse environment where all team members are appreciated, valued and able to reach their full potential. We are doctors, nurses, technologists, data scientists, care advocates, administrators, researchers and more
Our 396K+ team members include:
151K
Clinical professionals
50K
Customer-facing professionals
37K
Technology professionals
Who we serve
We work with governments, employers, partners and providers to care for149 million individuals.
Advancing diversity, equity and inclusion
We’re committed to building an innovative culture where diversity is celebrated, equity is realized and inclusion is embraced. We join together as individuals— forming a team as diverse as the people we serve— in meeting our responsibility to improve the health system and building the health workforce with a diverse pipeline of talent.
We are committed to and continue to prioritizepay equityfor all employees. Fair and equitable compensation practices within a pay-for-performance framework support our culture and are critical to achieving our mission.
.United for Giving
Team members give back
UnitedHealth Group’s year-round giving program, United for Giving, supports employees’ desires and efforts to give back to the communities where they live and work, across the nation and around the world. Through charitable contributions and volunteering, our people are deeply and personally involved in building healthier communities.
The United Health Foundation matches employee contributions, dollar for dollar, to nearly all nonprofit organizations, doubling their impact. Employees have the ability to give whenever, wherever and however they choose. Additionally, employees receive a ￥10 reward for every hour volunteered, up to 50 hours (￥500 annually).
￥50.4M
Contributed in 2023 through United for Giving.
4M
Hours volunteered in 2023 by employees.
22K
Charities supported worldwide in 2023 through United for Giving.
Employees lend their talents to a good cause
Hear from employees who are using their expertise and skills to serve nonprofit partner organizations through thePro Bono Program.
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United Health Foundation giving
In addition to our employee giving program, our people and partners come together through the United Health Foundation to leverage their extraordinary talents to help us build healthier communities.
.
Awards & Recognition
Awards and recognition
We are privileged to be recognized for our work.
Employer of choice:
·Fortune:
·2024 America's Most Innovative Companies, No. 32
·2024 Global 500 Corporations, No. 8
·2023 World's Most Admired Companies, Health Care (Insurance and Managed Care) Sector, 14th Consecutive Year
·2023 Fortune 500 U.S. Corporations, No. 5
·Forbes:
·2024 America's Best Large Employers
·2024 World's Best Employers
·2023 America’s 500 Best Large Employers
·2024 Top Companies List, No. 6
·2022 Top Companies List, No. 14
·Newsweek:
·America's Most Admired Workplaces 2025
·2024 America's Greatest Workplaces
·Business Group on Health:
·2024 Best Employers: Excellence in Health & Well-Being
·FlexJobs:
·Top 100 Companies for Hybrid Jobs in 2024, No. 26
Inclusive workplace champion:
·Human Rights Campaign Foundation:
·2023 Corporate Equality Index, Perfect Score of 100
·Disability Equality Index®:
·2023 Best Places to Work for Disability Inclusion
·Military Friendly®:
·2024 Military Friendly® Employers
·2024 Military Spouse Friendly® Employer,Top Ten
·2023 Military Spouse Friendly® Employer, Top Ten
·Newsweek:
·2024 America's Greatest Workplaces for LGBTQ+
·2024 America’s Greatest Workplace for Parents and Families
·Forbes:
·2024 Best Employers for Diversity
Leader in early careers:
·Handshake:
·2024 Early Talent Awards, Top Employer for Gen Z Careers
·2023 Early Talent Awards, Top Employer for Gen Z Careers
·RippleMatch:
·2024 Campus Forward Award, Enterprise Early Career Program
·2023 Campus Forward Award, Enterprise Early Career Program
·Forbes:
·2024 Best Employers for New Grads
Recognition and accolades:
·Dow Jones:
·Sustainability World and North America Indices,since 1999
·Member of Dow Jones Industrial Average
·Healthy People 2030:
·Healthy People 2030 Champion, United Health Foundation
·Points of Light:
·2024 Civic 50,Recognized Since 2012
.Our Businesses
Our businesses: Innovating, collaborating, discovering
UnitedHealth Group is a health care and well-being company with team members in two distinct and complementary businesses — Optum and UnitedHealthcare — working to help build a modern, high-performing health system. We work with governments, employers, partners and providers to care for 148 million people and share a vision of a value-based system that provides compassionate and equitable care.
Optum
Optum delivers care aided by technology and data, empowering people, partners and providers with the guidance and tools they need to achieve better health.
UnitedHealthcare
UnitedHealthcare offers a full range of health benefits, enabling affordable coverage, simplifying the health care experience and delivering access to high-quality care.
Driven by our mission
Our Optum and UnitedHealthcare team members are dedicated to making high-quality care affordable and accessible to everyone who needs it. We have made significant progress by focusing on consumer needs, collaborating across our business and the health system, and using technology to make health care simpler and easier to navigate.
.Corporate Governance
Our standards: Supporting our commitment to integrity
UnitedHealth Group’s management structure and responsible business practices, developed for over 40 years, support our ability to help build a modern, high-performing health system. Our board has enhanced governance policies over time to align with best practices, drive sustained shareholder value and respond to the interest of our shareholders.
Strong and effective governance practices are essential to UnitedHealth Group’s long-term value creation.
Corporate governance policies and board committees
Ourprinciples of governanceoutline the behaviors and responsibilities that provide the foundation for our actions. Following are the current members of UnitedHealth Group’s Board of Directors and the committees on which they serve.
Audit and Finance Committee Charter
Compensation and Human Resources Committee Charter
Health and Clinical Practice Policies Committee Charter
Governance Committee Charter
Code of Conduct: Our Principles of Ethics & Integrity*
Standards for Director Independence
Related-Person Transactions Approval Policy
Board of Directors Communication Policy
Nominating Advisory Committee Description
Corporate Environmental Policy
Director Conflict of Interest Policy
Our commitment to human rights
UnitedHealth Group believes supporting human rights is core to our business and the health of communities in which we work. We operate guided by oursix values, including integrity, compassion and inclusion, so we can continue to advance our mission to help people live healthier lives and help make the health system work better for everyone. The basic principles of human rights are reflected in ourvaluesand our commitment to the highest standards of business practices and performance.
As a global company, we recognize our role in upholding human rights for others. We are committed to treating our employees, members, customers, clients, partners and stakeholders with dignity and respect, and we expect those with whom we interact to do the same. UnitedHealth Group does not condone racism,violence, terrorism, bullying,labor violationsor discriminationwith respect tosex, gender identity, sexual orientation, religion,color,ancestry, national/regional or ethnic origin, pregnancy, age, veteran status, or disability.
Policy statement
UnitedHealth Group is committed to upholding the highest ethical standards in the ways we operate internally and externally.
Our conduct, values and principles are rooted in the spirit of the following:
·United Nations (UN) Guiding Principles on Business and Human Rights
·International Labor Organization’s (ILO’s) Declaration on Fundamental Principles and Rights at Work
UnitedHealth Group’s commitment extends to respecting the human rights of all those with whom we engage and employ.
Respecting the Human Rights of Our Employees
UnitedHealth Group follows all laws and regulations in the markets where we operate, including those addressing forced labor/modern slavery, minimum age for employment, minimum wage thresholds, work hours, pay equality, nondiscrimination, anti-harassment and freedom of association1. We abide by all national laws, respecting international standards whenever feasible, and implement company requirements, if necessary.
We are committed toEqual Employment Opportunitieswithout discrimination, and are steadfast in our efforts to cultivate an optimallyinclusive and diversework environment for all. In support of our commitments, employees are required to attest to and abide by aCode of Conductas well as our internal employee handbook, outlining expectations around nondiscrimination, non-retaliation and sexual and other harassment. Globally, we adhere to similar protections consistent with applicable local and national laws. Our commitments are supported by robust resources and training on a variety of inclusion and diversity themes.
Our Expectations of Our External Partners
UnitedHealth Group expects those we engage with to adhere to policies and practices regarding human rights consistent with our own as outlined in ourSupplier Code of Conductincluded in standard vendor/supplier contracts and available publicly on our corporate website.
Our Commitment to the Communities We Serve
UnitedHealth Group strives to address global health care challenges by harnessing its capabilities to create measurable improvement on the most pressing and complex health challenges in local markets all over the world. Today, we provide a wide range of products and services to millions of health care consumers – both individuals and employers – across the United States and in more than 150 countries. Improving the health and well-being of these communities along with the health of the people we serve across the globe is fundamental to our mission of helping people live healthier lives and helping make the health system work better for everyone.
Human Rights Due Diligence
In 2022, UnitedHealth Group conducted an enterprise-wide Human Rights Impact Assessment in consultation with a third-party. The assessment identified and assessed potential human rights impacts in our operations, value chain and business relations, including subsidiaries and joint ventures. We cataloged existing due diligence processes in place to manage these issues. We plan to review the risk mapping periodically and will continue to integrate risk identification and due diligence into our internal business functions.
United Health Group’s Human Rights Impact Assessment considered potential human rights issues such as access to healthcare and affordable healthcare, health outcomes, freedom of association, right to collective bargaining, equal renumeration, discrimination and workplace health and safety as well as understanding the due diligence processes in place to prevent issues from arising and to ensure proper resolution of any issues identified.
The assessment relied on external research, and interviews with internal stakeholders and representatives of rightsholders. The scope comprised employees, customers, patients, suppliers, those in historically marginalized groups (e.g., women, people of color, LGBTQ+, low- income), children and migrant workers.
Mitigation and Remediation of Human Rights Violations
Reporting human rights violations is not only the right thing to do, but it is also required by Company policy. As indicated in ourCode of Conduct, the Compliance & Ethics HelpCenter, which is available in multiple languages, 24 hours a day, 7 days a week, allows all employees and external parties globally to report human rights issues without fear of retaliation. All parties can report issues confidentially and anonymously, where permitted by law. The Compliance and Ethics team reviews all reports and, if necessary, takes action or remediation. Examples of remediation include offering specific trainings to individuals or groups as needed, updating policies and procedures, and following up directly with the parties involved to find resolution. Reporting human rights concerns and asking questions helps the Company address issues quickly and thoroughly and is critical to supporting the Company’s core values.
.What We Do
Priorities for advancing a modern health system
UnitedHealth Group, Optum and UnitedHealthcare team members are working to advance our mission to help people live healthier lives and help make the health system work better for everyone by focusing on five strategic growth priorities.
Strategic growth priorities
Our five strategic growth priorities reflect the ways in which we see our business objectives and mission working in
Value-Based Care
We are strongly positioned to help providers and payers transition from fee-for-service to value-oriented models designed to achieve higher-quality outcomes at lower cost.
Health Benefits
We continue to prioritize making coverage more affordable, simplifying the member experience and incentivizing high-quality, supported care.
Delivering simple, affordable coverage
Through UnitedHealthcare, we are working to deliver affordable, simple experiences and high-quality access to care.
Our approach
We’re supporting clinical programs that keep members healthy, guiding them to the best sites of service, and simplifying administrative processes.
We’re simplifying the member experience with a digital-first approach that provides individuals with tools to manage their care, and access to telehealth and home health services.
We’re partnering with care providers to make it easier to care for their patients. We are expanding provider relationships that reward value and provide a human touch through advocacy and concierge programs.
We’re investing in areas such as affordable housing and food security to help address factors that play a vital role in a person’s health but fall outside the clinical setting.
Simplified health plans
UnitedHealthcare’sSuresthealth plans seek to simplify how people navigate the health system, while helping improve access to care and making it easier to comparison shop for medical services based on quality measures and upfront prices.
Key features of Surest plans include:
• No deductibles or coinsurance
• Upfront prices for more than 490 services
• Higher member satisfaction
• More affordable premiums
SPOTLIGHT
HouseCalls
Shifting care into the home can drive better health outcomes, access and experiences, particularly for vulnerable members with physical limitations and those who live in rural and underserved areas.
Through our HouseCalls for Medicare Advantage members, clinicians identify gaps in care and develop individualized care plans, bringing personalized care into the home and providing better insight into members’ health needs. Members are also assessed and referred to social services for needed assistance with determinants of health, including food, medication and housing affordability, transportation issues and employment assistance.
￥0 drug copays
High prices are a significant barrier to prescription drugs for many people. To help deliver savings to members, UnitedHealthcare is providing access to five preferred emergency use medications at ￥0 cost share:
• Insulin for diabetes
• Epinephrine for severe allergic reactions
• Glucagon for hypoglycemia
• Naloxone for opioid overdoses
• Albuterol for acute asthma attacks
Go deeper
See our Sustainability Report to learn how we’re making high-quality, supported care more affordable and accessible.
Keep reading
Health Technology
We play a vital role in using clinical data and intelligence to help redesign, automate and deploy new technologies to simplify administrative processes and clinical decision-making.
Health Financial Services
We believe streamlining payment processes for consumers and providers is a fundamental aspect of a modern health system.
Pharmacy Services
We continue to innovate as one of the industry’s largest pharmacy benefit managers, strengthening our direct-to-consumer offerings and seamlessly integrating our medical, pharmacy, behavioral and community health capabilities.
.How We Do It
How we help health care work better
We are dedicated to making high-quality care affordable and accessible to everyone who needs it. We are making significant progress by focusing on consumer needs, collaborating across our business and the health system, and using technology to make health care simpler and easier to navigate.
Consumer Excellence
Our UnitedHealth Group team members come to work every day to help people. And not just the people we meet through Optum Health, or the individuals who receive benefits through UnitedHealthcare, but all Americans who depend on our health system — a health system that, today, is too expensive, too complex and too fragmented.
Collaboration
We are doctors, nurses, pharmacists, technicians, engineers, finance experts, product managers, communicators and customer service specialists located across the country and around the world. No matter our business affiliation — Optum or UnitedHealthcare — or where we reside, we are all working to improve the health system. Collaboration makes it possible.
Modern Technology
UnitedHealth Group has the data and analytic capabilities to help make care more precise, more effective and more equitable. Our technology allows us to take the noise out of an overly complicated system and seamlessly connect patients and providers to the information they need — and to each other.
Our hiring process
Searching for a job can be difficult, but we’re here to help streamline the process. Whether you are pursuing a remote, on-site, customer service, nurse practitioner, data entry or any other opportunity, we want to provide you with full transparency into our hiring process.
This page will help you know what to expect as you pursue a career inCaring. Connecting. Growing together.
Our steps
Once you have found a job that is the perfect fit for you,take the time to learn more about each step ofour hiring process.
Application
Now that you’ve found open positions, it’s time to start applying. Here are a few things to keep in mind when looking to join us and submitting your application.
Application review
After you apply, your resume will be reviewed by our recruiters to ensure you meet all the qualifications required for the job for which you applied for.
Assessment
Depending on the job you apply for, you may be asked to complete an online assessment that may be followed by a digital interview.
Interview
If you meet all of the qualifications, a recruiter may initiate the next steps that can be a phone interview, pre-employment assessment or video interview.
Onboarding
Congratulations on becoming a new employee. Your hiring manager or recruiter will send details, including start dates, benefits and other onboarding information.
Throughout the hiring process, you will receive email communications alerting you of your application status and you can also check your status by clicking My Dashboard above.
Start searching and apply online
Your time is precious. Our search tools are easy. With access from any page, you can zero in on opportunities that most closely match your skills, background and ambitions. Here’s how:
Click
Click the “Jobs” button in the main navigation or use the search bar at the top of every page.
Search
Enter specific keywords, such as a job title, a location and/or job field of interest and click “Search” to view all openings that meet your desired criteria.
Bookmark
If you find a job(s) you like but are not ready to apply, use the bookmark tool to come back and view the information later.
Health and safety
Our mission to help people live healthier lives and to make the health system work better for everyone extends to our workforce. UnitedHealth Group is committed to protecting the health and safety of our employees, patients and the global environments in which we work.
Read the UnitedHealth Group Environmental Health and Safety Statement
Work here
At UnitedHealth Group, we celebrate our people, ideas and experiences. We foster an inclusive, equitable and diverse environment where all team members are appreciated, valued and able to reach their full potential. We are doctors, nurses, technologists, data scientists, care advocates, administrators, researchers and more.
Career areas
Begin your career journey with us, where you'll have the opportunity to make a difference in people's lives. Explore opportunities to begin your career in areas such as clinical, consulting, corporate services, customer service, claims, health care operations, project management, sales, marketing and technology.
Clinical
Consulting
Corporate services
Customer service, claims
Health care operations
Project management
Sales and marketing
Technology
Learn about our culture
If you thrive in a high-performance, high-accountability environment — where our values shape the pursuit of our mission — this is truly a place where you will find opportunities focused onCaring. Connecting. Growing together.Join us in making our health care system work better for everyone, while helping people live healthier lives.
Our locations
We are ~399,000 colleagues worldwide working to help build a modern, high-performing health system through improved access. We have offices in all 50 states in the United States and in 33 other countries. We are continuously expanding our businesses and our teams to help achieve our mission.
399K
Employees
33
Countries
4M
Hours volunteered
United States
India
Ireland
Philippines
United Kingdom
Colombia
Regarding Zhengxianling - China's first pan - international talent recruitment platform
Zhengxianling is developed and operated by Shanghai Yuntong Information Technology Co., Ltd. The company mainly provides international services such as talent job-seeking and recruitment, recruitment and introduction of high-level talents / science and technology innovation-related talents (Overseas Excellent Young Talents, Qiming Plan, online and offline job fairs, campus recruitment, social recruitment, online recruitment, headhunting, etc.), academic exchanges, and software development. In due time, we will launch language platforms and APPs in AI English, Korean, Japanese, French, German, etc. to meet the needs of global users. Up to now, the company has established communication channels with national ministries and commissions such as the Ministry of Human Resources and Social Security and the Ministry of Science and Technology, talent offices of the Organization Departments of some provincial and municipal Party committees, departments of human resources and social security, industry and information technology, science and technology, trade unions, chambers of commerce, academic societies, associations, 985 and 211 universities in various regions across the country, HRs of some enterprises, the International Academician Consortium, the United Nations Science and Technology Commission WDTA, and some international institutions in countries such as Russia, Japan, South Korea, Singapore, New Zealand, Australia, the Netherlands, Germany, the United Kingdom, France, the United States, Canada, and QS World's top 100 universities (MIT, Oxford, the University of Melbourne...).
Service items are as follows:
A. Recruitment and introduction of international high-level / science and technology innovation-related talents (doctors, post-doctors, academicians) (online and offline job fairs, campus recruitment, social recruitment, online recruitment, headhunting, etc.), overseas enterprise study tours, academic exchanges, and software development.
B. Operation of Zhengxianling® (The types of talents on the platform and official account are not limited. Note: The official website is undergoing upgrading and renovation).
Service-supported regions:
China, South Korea, Japan, Russia, Singapore, New Zealand, Australia, the Netherlands, Germany, France, the United Kingdom, Hungary, Italy, the United States, Canada, etc. (covering more than 100 countries and regions).
Main service content: Online and offline special high-level talent job fairs for cities, parks, and employers, talent-introduction activities related to science and technology innovation (project solicitation, screening, roadshow... implementation, etc.), investment promotion, academic exchange conferences, online job-seeking and recruitment, and offline services are available in the above-mentioned designated countries.
In the past 2024, we have successively joined the Hubei Chushang Federation in China and the World Federation of Inventors' Associations [IFIA], and have established the grand goal of building Zhengxianling into China's first pan-international talent recruitment platform (Language platforms and APPs in AI English, Korean, Japanese, French, German, etc. will be launched in due time. The establishment of the International HRD (HR) Alliance is in progress), and in the future, it will serve billions of users in more than 200 countries around the world. As of December 31, 2024, we have received a reply from the chairman of the United Nations Science and Technology Commission WDTA, welcoming Yuntong Technology and Zhengxianling to join the cooperation of the United Nations Science and Technology Commission WDTA in 2025. Starting from 2025, we will cooperate with the International Academician Consortium and may participate in activities such as the FCPAE (Federation of Chinese Professionals in Europe) European Forum to facilitate international talent exchanges and cooperation, thereby promoting scientific and technological innovation, driving employment, serving global economic construction, and promoting friendly cross-border cooperation to create a better future. Thus, we can better serve users from all over the world.
The Chinese full name of IFIA: World Federation of Inventors' Associations. Its headquarters are located in Geneva, Switzerland, and San Francisco, the United States. In February 2024, after being reviewed and approved by the 47th Global Executive Committee of IFIA, Shanghai Yuntong Information Technology Co., Ltd. [Zhengxianling] joined the organization. For details, please refer to the official website of IFIA:
https://www.ifia.com/ifia-47th-executive-committee-meeting-held-on-feb-2024/
Our company's recruitment platform will officially launch a paid service starting from February 1, 2025. For details, please refer to:
https://mp.weixin.qq.com/s/YmOxE1snwAAvskZgwm5RxA
Currently, we are organizing online and offline special job fairs for high-level talents of international organizations. For details of the event, please refer to the push article on the schedule plan of the international high-level talent recruitment activities of Zhengxianling®:
https://mp.weixin.qq.com/s/UGfNhxHRoIs1KZF7Thsfxg
Zhengxianling® recruits a large number of overseas high-level talents and innovative talents all year round. For details, please refer to the official account introduction:
https://mp.weixin.qq.com/s/8YaCD8xaXiDeC93a1foUKQ
Regarding the invitation letter for the initiation of the International HRD (HR) Alliance, please refer to the official account introduction:
https://mp.weixin.qq.com/s/fdg6QB82KAJCeTi0VZVZKQ
We welcome HRs of employers from all over the world, heads of universities and research institutes, academic leaders, young doctors / post-doctors / academicians and other talents to contact us or register to join our platform，The talents we recruit will be preferentially recommended to work in universities, research institutions and other units in China or various countries around the world.
